What are the responsibilities and job description for the Director of Housekeeping position at Whispering Pines Golf Club?
Job Summary
We are seeking an energetic and experienced Director of Housekeeping to lead and elevate our hospitality environment. The Director of Housekeeping manages all aspects of the housekeeping department to ensure high standards of cleanliness, guest service, and satisfaction throughout the property. This role is responsible for overseeing daily operations, including staff management, inventory control, and maintaining cleanliness in cottages, public areas, and workspaces.
Duties
- Supervise housekeeping staff, including hiring, training, evaluating, and terminating personnel.
- Assist the General Manager in developing and monitoring the department’s annual budget.
- Establish and maintain cost control systems for staffing, inventories, and cleaning supplies.
- Enforce policies and procedures to ensure high standards of cleanliness.
- Schedule staff according to business levels and labor standards.
- Prepare daily assignment sheets for housekeeping and laundry teams.
- Monitor cleanliness in all cottages, public spaces, and back-of-house areas.
- Maintain and control inventory of linens, cleaning supplies, and equipment.
- Coordinate with the Security Office for guests lost and found items.
- Conduct formal inventories of linen, supplies, and equipment in collaboration with the finance team.
- Attend property meetings.
Qualifications
- Previous hotel or hospitality experience is highly preferred; familiarity with hospitality management systems is a plus.
- Minimum of 2 years of supervisory experience in housekeeping or a related field.
- Strong leadership and team management skills.
- Proficiency in property management systems and inventory control.
- Excellent communication and interpersonal skills.
- Ability to manage budgets and control operational costs.
- Strong organizational and multitasking abilities.
- Experience in conducting staff training and development.
- Ability to work collaboratively with other departments to ensure smooth operations.
Work Environment
- Primarily indoor work with frequent walking, standing, and occasional lifting of items up to 20 lbs.
- Frequent use of cleaning supplies and equipment requiring physical activity throughout shifts.
- Must be available to work weekends, and holidays based on business needs.
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. Pay range, commensurate with experience.
Join us as our Director of Housekeeping and be at the forefront of creating inviting spaces that leave lasting impressions! Your leadership will inspire a dedicated team committed to cleanliness excellence while delivering memorable experiences every day.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Supervisory: 2 years (Required)
Work Location: In person