What are the responsibilities and job description for the Web & CX Tools Development Intern (Summer 2026) position at Whisker?
Description
Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.
We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700 passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.
Internship anticipated to occur in May, 2026 through August, 2026.
What You’ll Do:
As a Web & CX Tools Development Intern, you’ll help build and enhance the software that powers these systems — from manufacturing and logistics tools to customer support and eCommerce integrations. This internship is ideal for students who are passionate about software engineering and want hands-on experience across both operations (WMS, ERP, MES) and customer experience (CX) technologies.
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary
- Contribute to the development and enhancement of internal web applications supporting manufacturing, fulfillment, and customer support
- Builds and tests PHP and JavaScript-based applications, gaining experience in both front-end and back-end systems
- Assists in developing and integrating REST and GraphQL APIs connecting internal systems like WMS, ERP, MES, and CX tools (e.g., Dixa, Magento)
- Learns to implement serverless functions (Azure Functions) to automate internal processes and data flows
- Collaborates with operations, CX, and product teams to understand business challenges and turn them into technical solutions.
- Participates in Agile ceremonies (planning, daily standups, retrospectives) and learn project tracking using tools like Jira or Trello
- Writes clean, maintainable, and well-documented code with guidance from mentors
- Supports testing, debugging, and troubleshooting of production systems
- Helps to create and maintain technical documentation for internal applications and workflows
- Will perform additional responsibilities when required
Requirements
What You’ll Bring:
- Pursuing a Bachelor’s degree in Computer Science, Software Engineering, or related field
- Experience or coursework in PHP, JavaScript, and web application development
- Familiarity with HTML, CSS, and modern frameworks (React, Vue, or similar)
- Understands or is eager to learn about APIs, cloud services, and database design
- Enjoys solving problems, learning new tools, and collaborating with cross-functional teams
- Communicates clearly and takes initiative to explore and build
- Ability to establish and maintain cooperative working relationships with Team Members and colleagues
- Comfortable with office pets (cats, dogs)
Not Required but Nice to Have!
- Experience with Laravel or Symfony
- Exposure to ERP, MES, or WMS systems
- Familiarity with CX platforms (like Dixa, Zendesk, or Salesforce Service Cloud)
- Basic knowledge of Azure Functions, Node.js, or GraphQL
- Interest in eCommerce systems and internal tools that improve team workflows
- Not required to have pets, but highly recommended!
Statement of Inclusivity:
We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.
Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.
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