What are the responsibilities and job description for the Residential Drain Technician position at Whipple Service Champions?
Overview
Whipple Service Champions is growing our drains department and is looking for motivated individuals with a solid drains/plumbing background.
If that sounds like you, Whipple Service Champions wants to meet you!
What's In It For You
Whipple Service Champions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status. All employment decisions are made based on qualifications, merit, and business need.
Posted Min Pay Rate
USD $60,000.00/Yr.
Posted Max Pay Rate
USD $100,000.00/Yr.
Whipple Service Champions is growing our drains department and is looking for motivated individuals with a solid drains/plumbing background.
If that sounds like you, Whipple Service Champions wants to meet you!
What's In It For You
- Top Industry Wages
- Medical, dental, and vision insurance
- Vacation Package & Holiday Pay
- 401K retirement program with company match
- Company Vehicle and Uniforms
- Year-round work
- Employee development and advancement opportunities
- Much more!
- Diagnose drain and sewer issues — perform fixture tests, identify blockages, and determine cause of backups
- Clear clogs and blockages using cable machines, augers, and other mechanical equipment
- Operate hydro‑jetting equipment for heavy grease, scale, and root removal
- Perform sewer camera inspections to document line condition and locate breaks, bellies, or intrusions
- Complete minor drain repairs such as replacing small sections of pipe, fittings, or cleanouts (based on company scope)
- Educate customers on findings, solutions, and preventative maintenance
- Document all work performed with notes, photos, and video uploads
- Recommend long‑term solutions such as jetting, descaling, or full sewer replacement when needed
- Maintain tools and equipment including cables, blades, jetter nozzles, and camera gear
- Follow all safety procedures including PPE use, confined‑space awareness, and proper chemical handling
- Provide excellent customer service and uphold company standards on every call
- Work independently while coordinating with dispatch, supervisors, and sales teams
- Handle physical demands including lifting 60 lbs and maneuvering heavy equipmen
- Progressive plumbing experience
- Proven drain cleaning experience
- Boiler experience preferred
- Valid driver’s license with an insurable driving record
- Strong written and verbal communication skills
- Excellent customer service and ability to educate customers on solutions
- High attention to detail and strong safety compliance awareness
- Ability to work independently or as part of a team
- Able to lift and carry 60 lbs and handle physical workload
Whipple Service Champions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status. All employment decisions are made based on qualifications, merit, and business need.
Posted Min Pay Rate
USD $60,000.00/Yr.
Posted Max Pay Rate
USD $100,000.00/Yr.
Salary : $60,000 - $100,000