What are the responsibilities and job description for the Feed Auditor position at Where Food Comes From Organic?
Roles And Responsibilities
- Auditor will be trained in program requirements and participate in ongoing training, knowledge share and process improvement.
- Conduct audits to specific standards and follow core verification process by coordinating verifications with staff and client, preparing for onsite verifications, conducting verifications, ensuring client records are thoroughly maintained, completing the verification checklist and submitting all relevant information applicable to internal teams within established timelines.
- Use applicable checklists, forms and technology with company equipment provided for gathering information for the audits.
- Demonstrate a comprehensive understanding of the assigned program verification process, maintaining understanding of regulations, as well as Where Food Comes From’s (WFCF) policies and procedures.
- Attend required trainings, internally and externally, to maintain qualifications to conduct audits and knowledge of applicable regulations and standards.
- Book travel, hotel, and transportation according to company policy and submit applicable expense reports for reimbursement.
- Adhere to all client’s quality and code of conduct standards including but not limited to: Biosecurity, SQF, and GMP (General Manufacturing Practices).
- Communicate with WFCF clients during the audit process on the requirements of the applicable regulations.
- Maintain professionalism and positive client relationships and respond to all client inquiries and concerns related to the audit. Elevate concerns or questions to program verification team as needed.
- Respond to WFCF team member requests for information.
- Conduct pre-audit file review and post-audit reporting work.
- Collect samples as instructed.
- Perform any other responsibilities, as needed.
- Bachelor’s Degree in agriculture, animal science, or related degree and 5 years of experience in feed mill manufacturing OR 15 years of experience in the industry.
- HACCP Certification.
- Previous feed and food safety experience.
- Third-party certification process experience required.
- Extensive knowledge of agricultural systems, with a primary focus in feed mills, pet food and food manufacturing.
- Able to travel to necessary audit locations in the United States.
- Driver’s license or ability to obtain rental vehicle and travel to each location.
- Working knowledge of Microsoft Office and willingness to learn proprietary IT systems with hardware, software and mobile applications.
- Fair-minded and able to always maintain an objective approach.
- Ability to keep accurate records, prepare and manage files, reports, letters, and billing.
- Ability to communicate clearly verbally and in writing with internal/external staff, vendors, and clients.
- Customer-service focused with proven communications and people skills.
- Strong sense of urgency towards customer service and task management.
- Strong aptitude for professionalism and confidentiality.
- Teamwork attitude with a strong aptitude for professionalism and courtesy.
- Maintains alignment with Where Food Comes From, Inc.’s Mission, Purpose, and Values.
- Flexibility, focus and resilience in the face of high workload and competing demands.
- Discipline in following defined processes.
- Crop production, food/crop handling, and/or experience.
- Additional working knowledge and experience in any of the following categories is a plus and will be weighted heavily in preference: SQF, non-GMO, Gluten Free, food science crops, animal welfare, and/or egg plant and farm.
- Extensive knowledge of agricultural systems.
- Experience in industries with agriculture, agri-food systems, sustainability, and/or food and beverage verifications is a plus.
- Possess a problem solving and solution-oriented approach coupled with a client focused mindset.
- Ability and willingness to travel internationally.
- Remote with 100% travel for onsite audits as the schedule dictates, mostly overnight.
- Able to use standard computer keyboard on a regular basis.
- Able to walk up and down stairs and climb as needed at client locations.
- Able to sit for up to 8 hours.
- Able to lift, push, and pull items up to 25 pounds on a regular basis during work activities and travel.
- Able to bend, kneel, and reach overhead.
- Cropland, pastures, ranches, manufacturing, and processing and packaging facilities.
- Temperature extremes of high heat or cold, including indoors and outdoors.
- Additionally, due to the nature of the information handled within this position, confidentiality and avoiding conflict of interest is required. We are a company that encourages self-starters and we reward highly motivated employees. There is opportunity for growth within this position for the individual who consistently excels in their performance.