Safety and Security Manager

The Safety & Security Manager is responsible for developing, and implementing safety and security programs and procedures within Wheeling Park Commission. This role aims to create and maintain a safe and secure environment for employees, visitors, and assets while ensuring compliance with all relevant regulations and minimizing risk to the Commission.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and implement safety and security policies and procedures including establishing protocols for various situations, such as emergencies, incident response and hazard control.
• Risk assessment and mitigation: Proactively identify potential safety and security threats, conduct risk assessments, and develop strategies and plans to minimize those risks.
• Review Shift Reports, Accident/Incident Reports and report any concerns including Security Issues to appropriate department management. 
• Develop Policy and Procedures to Limit Accident and Guest Incidents where appropriate.
• Emergency response and preparedness: Develop and maintain emergency response plans including training with park staff for (e.g., fire evacuation, active shooter, mass casualty event) and conduct drills to ensure the Commission and its personnel are prepared to respond effectively in crisis situations.
• Serve as a liaison with local laws enforcement agencies and Emergency Management Agencies (EMA) to ensure coordinated safety efforts.
• Conduct monthly inspections of facilities to ensure areas are safe for guests and employees, and recommend corrective action when warranted.
• Lead the development of a Safety oriented culture across park operations to enhance the well-being of all patrons.
• Assist with creation of other appropriate training and assist with current Commissions trainings as appropriate.
• Event Planning: Coordinate with the Sheriff & Fire Department for events to obtain additional staffing providing a presence at events; assist Operations Staff with Event Set Up, the Event and Event tear down.
• Provide standardized safety training and ongoing guidance to Commission’s Ranger Staff; and ensure Ranger Staff follows Commission’s policies and procedures; work in the ranger position as needed.
• Provide courteous information to guests.
• Complete appropriate trainings listed on the human resources Training Matrix
• Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.
  

COMPETENCIES:

•  Working knowledge of active shooter prevention principles and be capable of training Commission’s staff in those principles.
• Must demonstrate a practical understanding of behavior threat assessment practices to help maintain a secure and proactive safety climate.
• Background in Law Enforcement with preference in supervisory role.
• Excellent communication and interpersonal skills to interact with individuals at all levels of the Commission.

 SUPERVISORY RESPONSIBILITIES 

Directly supervises 10 rangers. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE 

One year certificate from college or technical school; and five years of experience in security management, or law enforcement; or equivalent combination of education and experience.