What are the responsibilities and job description for the Fill-in-Engagement Specialist-Health & Wellness Behavioral Health- 9 hours per week position at Wheeler Health?
Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.
Position Summary
The Engagement Specialist provides case management services for children and adults to support engagement and retention of clients. The Engagement Specialist will cross-train with the Customer Service Representative (CSR) position to cover essential duties as needed. This position w ill also participate in supporting children’s intensive outpatient programming in conjunction with the integrated healthcare clinician.
Hourly Rate:$ 20.00
Education And Experience/Qualifications
High School diploma and one year of progressively responsible work experience is required. A valid driver’s license and access to timely and reliable transportation are required.
LOCATION
Bristol, CT
SCHEDULE
Fill in sub-Monday, Tuesday, Thursday 4pm-7pm
Essential Duties And Responsibilities
Works with clinicians, provides collateral contact with client referral sources to support engagement and retention of clients.
Participate in supporting children’s intensive outpatient programming in conjunction with the integrated healthcare clinician.
Provides outreach and support to the difficult-to-engage clients by facilitating ongoing communication with the client/referral sources and primary care physicians.
Helps clients to access Recovery Support Programs, housing and other basic needs.
Contacts all clients who did not show for scheduled appointment the previous day; reschedules appointments for clients with their primary clinician.
Sends engagement letters to clients who have not been seen by their primary clinician within a specified timeframe.
Provides discharge letters as directed.
Maintains professionalism with clients, staff and colleagues.
Maintains flexibility to work at various site locations as needed by various programs.
Cross-trains for front desk functions to provide administrative support to clinical, psychiatric and administrative staff.
Produces and delivers timely, accurate and professional documents as needed to clients, referral sources, collateral contacts, and primary care physicians.
Maintains competencies to meet expectations in all position-specific key performance indicators.
Pursues and utilizes available trainings and staff development opportunities, to develop computer skills and enhance knowledge and growth with the agency.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Apply Now
Position Summary
The Engagement Specialist provides case management services for children and adults to support engagement and retention of clients. The Engagement Specialist will cross-train with the Customer Service Representative (CSR) position to cover essential duties as needed. This position w ill also participate in supporting children’s intensive outpatient programming in conjunction with the integrated healthcare clinician.
Hourly Rate:$ 20.00
Education And Experience/Qualifications
High School diploma and one year of progressively responsible work experience is required. A valid driver’s license and access to timely and reliable transportation are required.
LOCATION
Bristol, CT
SCHEDULE
Fill in sub-Monday, Tuesday, Thursday 4pm-7pm
Essential Duties And Responsibilities
Works with clinicians, provides collateral contact with client referral sources to support engagement and retention of clients.
Participate in supporting children’s intensive outpatient programming in conjunction with the integrated healthcare clinician.
Provides outreach and support to the difficult-to-engage clients by facilitating ongoing communication with the client/referral sources and primary care physicians.
Helps clients to access Recovery Support Programs, housing and other basic needs.
Contacts all clients who did not show for scheduled appointment the previous day; reschedules appointments for clients with their primary clinician.
Sends engagement letters to clients who have not been seen by their primary clinician within a specified timeframe.
Provides discharge letters as directed.
Maintains professionalism with clients, staff and colleagues.
Maintains flexibility to work at various site locations as needed by various programs.
Cross-trains for front desk functions to provide administrative support to clinical, psychiatric and administrative staff.
Produces and delivers timely, accurate and professional documents as needed to clients, referral sources, collateral contacts, and primary care physicians.
Maintains competencies to meet expectations in all position-specific key performance indicators.
Pursues and utilizes available trainings and staff development opportunities, to develop computer skills and enhance knowledge and growth with the agency.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Apply Now
Salary : $20
