What are the responsibilities and job description for the Front Desk Coordinator – Acupuncture Office position at Wheeler Acupuncture and Functional Wellness?
Front Desk Coordinator
Wheeler Acupuncture | St. Charles, MO
Wheeler Acupuncture is looking for a dependable, organized, professional Front Desk Coordinator to join our wellness-focused practice.
You’ll be the first face and voice our patients encounter, so we’re looking for someone who is warm and personable while also being highly organized, accurate, and able to keep a busy office running smoothly.
Health and wellness are an important part of our culture. You don’t need experience with acupuncture, but you should have a genuine interest in healthy living and wellness and enjoy being part of an environment that values both.
Previous front-office, administrative, medical-office, or other customer-facing experience is helpful, but we’re also interested in the right person who is reliable, eager to learn, and looking for a long-term role. We provide training on our systems and office procedures.
What You’ll Do
- Greet, check in, and check out patients
- Answer phones and return patient messages
- Schedule, reschedule, and confirm appointments accurately
- Escort patients to treatment rooms and reset rooms between visits
- Maintain an organized front office
- Use our paperless EMR system after training
- Follow daily systems and checklists
- Complete administrative tasks independently
- Notice what needs attention and take initiative
- Occasionally assist with events, marketing, or social media
You’ll Be a Great Fit If You Are
- Dependable: Attendance and punctuality are extremely important.
- Detail-oriented: You double-check your work and understand that scheduling accuracy matters.
- Organized: You can manage several responsibilities without becoming scattered.
- Proactive: You look for what needs to be done instead of waiting to be asked.
- Coachable: You receive feedback well and apply it.
- Professional and personable: You communicate clearly and make patients feel welcome.
- Wellness-minded: Healthy living is something you genuinely value and enjoy learning about.
Experience
- 1–2 years of professional front-office, administrative, medical-office, or comparable experience preferred
- Medical or wellness-office experience is a plus
- Scheduling experience preferred
- Comfortable learning new software and electronic medical records
- Strong phone and written communication skills
Schedule
Monday: 11:30 AM–6:30 PM
Tuesday: 8:30 AM–6:30 PM
Wednesday: OFF
Thursday: 8:30 AM–6:30 PM
Friday: 8:30 AM–2:00 PM
Weekends: OFF
Approximately 32 hours per week. Applicants must be able to reliably work the entire schedule.
Compensation & Perks
- Competitive hourly pay based on experience
- Four-day workweek
- Wednesdays and weekends off
- Employee treatments included
- Scrubs
- Training provided
How to Apply
Please complete BOTH steps to be considered:
1. Apply through Indeed.
2. Email Drheather@wheelerwellnessmo.com with “Front Desk Coordinator” in the subject line and briefly answer:
- Do you live within a reasonable commuting distance of St. Charles, MO?
- What does health and wellness look like in your own life?
- What are you looking for in your next long-term position?
- Why are you leaving your current or most recent position?
- Please explain any significant recent employment gaps.
Applications submitted only through Indeed will not be considered.
Written communication and attention to detail are important in this role, so we pay attention to professionalism, spelling, grammar, and whether application instructions are followed.
Please do not call the office regarding this position. We will contact candidates selected for the next step.
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $21