What are the responsibilities and job description for the Team Member position at Whataburger?
We are still family-owned and operated and everyone who works at Whataburger is considered a “Family Member.” We hire people we believe in, we train them for success and we help them build careers that last. Find your place. For jobs within our restaurants, including everything from entry-level Team Member positions to General Manager, visit Restaurant Opportunities.
Become part of one of the fastest growing restaurant companies in the country. We’re a young company and growing, so opportunity is rampant. It’s a fast paced place but also relaxed. Get in. Work hard. Enjoy life. No politics. Just great people who are excellent at what they do. Be proud of where you work and what you eat. We promote from within. Our top performers have the opportunity to move into other positions, including assistant and general manager. Work for a great company that offers great benefits.
We look for people with a passion for preparing great food, having fun at work, and delivering an amazing customer experience.
What can we say? Our front line is key to our success and our crew makes the front line look and feel as great as it does! Our team members are responsible for providing excellent customer service, with quick and efficient attention to the customer. Greet customers, assemble food orders, maintain appropriate portion control, and collect and process payment from the customer.
Duties/Responsibilities:
- Greet each customer with a smile and a warm hello to ensure they leave highly satisfied.
- Maintain a friendly, approachable demeanor suitable for a family-friendly environment.
- Follow directions from managers and team leaders and complete assigned duties.
- Work scheduled hours consistently and adhere to time-off procedures.
- Prepare made-to-order food while maintaining cleanliness, freshness, and quality standards.
- Follow strict sanitation and food safety protocols at all times.
- Measure and portion ingredients accurately per company standards.
- Work safely around hot surfaces and equipment.
- Wear gloves when handling ready-to-eat food and maintain food safety practices.
- Assist with other workstations as needed to support team productivity.
- Discard expired or improperly stored products.
- Adhere to the company dress code and grooming standards.
Uniform & Appearance Standards:
- Orange Whataburger polo shirt
- Solid Black pants (no skinny jeans or cargo)
- Black belt
- Solid Black slip-resistant shoes
- Clean-shaven or well-maintained facial hair
- No earrings for men
- Clean, trimmed fingernails
Physical Requirements:
- Must be able to stand and walk for extended periods (up to 8 hours).
- Must be able to bend, reach, twist, and climb a step ladder as necessary.
- Must be able to lift and carry items weighing up to 50 pounds.
- Must be able to perform repetitive hand and arm movements.
- Must be able to work in hot, noisy, and fast-paced environments.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Growth & Communication:
- Speak with managers or team leaders about concerns or new opportunities.
- Promptly report any safety or operational concerns.
- Pursue ongoing learning and development opportunities within the company.
Disclaimer:
- This job description is not meant to cover or include all the tasks, duties, or responsibilities the employee may be required to perform.
- Job duties and responsibilities can change at any time, with or without notice.
Salary : $11 - $12