What are the responsibilities and job description for the Team Leader position at Whataburger?
Our Restaurant Team/Shift Leaders have a dual role - you’ll serve as both a restaurant leader and a team member. As a leader, you’ll work closely with the Restaurant Manager ensuring all operating procedures are followed. You’ll also assist with scheduling, training and supervising Team Members to ensure each customer enjoys a hot, freshly-prepared product using the highest quality ingredients served in a comfortable, clean, friendly environment.
Our people make the difference at Whataburger. We take pride in our work, take care of each other and love serving our customers. Each and every day you’ll be learning skills that will serve you well no matter where your career journey leads you.
Required Qualifications
QUALIFICATIONS:
• Customer Service
• Food Prep & Delivery
• Daily Operations
• Ensure Company Policy and Brand Quality Standards are followed.
• Demonstrate Fiscal Responsibility
• Communicate Issues with Management
• Maintain Cleaning and Sanitation Procedures
• Achieve and Maintain Required Certifications
• Restaurant Administration
• Scheduling
• Training
• Inventory Management
• Shift Leadership
• Willingness to learn. Coachable
• Positive Attitude
• Punctual and Responsible
• Ability to Work in a Team Environment
• Must have ability to accurately handle money, make change, process credit card transactions
• Has strong knowledge of commonly used concepts, practices, and procedures in a restaurant.
• Ability to develop and motivate team members.
Must be able to lift up to 50 lbs.
• Must be able to stand during entire shift
• Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
• Must be able to read (orders on tickets, menu board, receipts, etc.)
• Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
• Frequent washing of hands
• Must be able to use computers, telephones, and office equipment
This does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. BurgerWorks reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need).
Competitive Bi-Weekly Pay
Flexible Schedules
Opportunities for Career Development and Growth
Health Benefits*
401(k) Savings Plan*
Quality Meal Program (Discounted Meals)
Whataburger Family Foundation and Scholarship Program
WhataGames! (Ask us about this!)
*based on eligibility requirements