What are the responsibilities and job description for the Restaurant Maintenance Technician - Austin, San Marcus, Cedar Park, New Braunfels, TX position at Whataburger Restaurants?
Welcome to Whataburger Careers!
Total Rewards:
- 5 weeks PTO on Day 1
- Averaging 7 days per month.
- Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
- Flex Medical/Dependent Care Spending plan
- Company vehicle (take home for both work and personal use) with a company paid toll-management system
- Company gas card
- Tablet and Phone provided
- Bonus Program with 250% Upside Potential
- 11 PAID Holidays per year in addition to PTO
- Ongoing skills training
- Scholarship Program (Available for yourself or your dependents!)
- Whataburger Family Foundation (Hardship Grant Assistance)
- Career Advancement Opportunities
- Discounted meals and so much more!
Responsibilities:
- Maintain accountability for 95% facility uptime across all assigned restaurants including equipment, building systems, and grounds.
- Oversee comprehensive facility operations including HVAC, electrical, plumbing, refrigeration, kitchen equipment, building envelope, exterior maintenance, and landscaping.
- Manage work order prioritization, resource allocation, and workflow optimization across both reactive maintenance and preventative maintenance teams.
- Develop and monitor preventative maintenance schedules and ensure compliance with manufacturer specifications and regulatory requirements.
- Conduct facility assessments, identify capital improvement needs, and provide recommendations for equipment replacement and facility upgrades.
- Manage vendor relationships for specialized services including landscaping, waste management, utility services, and emergency contractors.
- Ensure compliance with health department regulations, building codes, environmental standards, ADA requirements, and Whataburger brand standards.
- Develop emergency response protocols and coordinate facility emergency management including after-hours support coverage.
- Analyze performance metrics, identify improvement opportunities, and implement process enhancements to increase efficiency and reduce costs.
- Designs and delivers training programs for technical skills, safety protocols, and professional development.
- Assume additional responsibilities as assigned.
Education:
- Associate’s degree in technical field or equivalent or equivalent work experience
- Bachelor’s degree in Engineering, Facilities Management, Business Administration, or related field (preferred)
- Supervisory and leadership training certification preferred
Experience:
- 7 years' experience in maintenance supervision or team leadership roles
- 5 years' experience in restaurant, food service, or multi-site facility maintenance
- 3 years' experience managing preventative maintenance programs
Professional Certification:
- EPA Section 608 Universal Refrigerant Handling Certification (required)
- OSHA 30-Hour Training certification (required)
- CFESA (Commercial Food Equipment Service Association) certifications (preferred)
- Project Management Professional (PMP) or equivalent (preferred)
- Facilities Management Professional (FMP) certification (preferred)
Working Conditions/Travel Requirements:
- Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence
Physical:
- Must be able to walk, stand, sit, or kneel for extended periods of time and carry up to 25 lbs.
- Must be able to work on ladders and roof tops
- Must be able to conduct facility inspections requiring walking, climbing, and accessing equipment
- Must be able to work in various environmental conditions (hot kitchens, cold freezers, outdoor areas)