Department Manager In Training Account Manager

Company Description

WHA Insurance is a privately owned, independent insurance agency headquartered in Oregon. Since 1950, we have built partnerships rooted in trust, service, and expertise, serving individuals, families, businesses, and public entities nationwide. We offer custom insurance and risk management strategies tailored to each client’s unique needs, with access to over 300 carriers and licenses in all 50 states. Our commitment to personalized service, real relationships, and practical risk consulting sets us apart. We foster a collaborative, supportive culture where employees can grow, innovate, and thrive.

Role Description

This is a full-time hybrid role for an Account Manager based in Eugene, OR, with some work from home acceptable. The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and building strong relationships with clients. Day-to-day tasks include developing and implementing risk management strategies, conducting policy reviews, providing policy updates, and assisting clients with claims.

Qualifications

·        Must have a property and casualty agents’ license in the state of Oregon. (Or the ability to obtain within 90 days of hire)

·        Minimum of 3 years of experience in insurance customer service.

·        Typing speed of no less than 45 wpm.

·        Proficiency with all Microsoft Suite applications including Word, Excel, Outlook.

·        Proficiency with general office software applications including Adobe, Explorer, and internet-based information systems.

·        Must possess excellent written and verbal communication skills.

·        Must work well independently as well as in a team-oriented environment.

·        Ability to take initiative in all aspects of work.