What are the responsibilities and job description for the e-Billing Specialist position at WH Burkley, LLP?
Summary
WH Burkley is seeking an e-Billing Specialist to join our growing firm. The e-Billing Specialist plays a pivotal role in tracking and monitoring e-billed invoices, ensuring their successful submission and acceptance through eBillingHub and various vendor platforms.
Essential Functions:
- Invoice submissions across multiple e-Billing platforms (BillBlast, Legal Tracker, TyMetrix360, CounselLink, Brightflag, Collaborati, etc.).
- Ensures invoice compliance with Outside Counsel Guidelines (OCGs), rate arrangements, client-specific restrictions, and vendor onboarding protocols.
- Manages client billing exceptions, rejections, and appeals; serve as primary escalation point for client or internal billing issues.
- Monitors key metrics such as submission cycle times, rejection rates, appeal outcomes, budget status, and accruals.
- Coordinates with the Finance team the implementation of approved rates, AFAs, and billing structures.
- Identifies workflow inefficiencies and partner with the Controller and Billing Supervisor to implement continuous improvement initiatives.
- Serves as subject matter expert on e-Billing platforms, including LEDES formats, manual file handling, and billing software configuration.
- Communicates professionally with attorneys, clients, and internal departments to resolve issues and support accurate billing.
- Performs other duties as assigned.
Qualifications:
- The e-Billing Specialist must have a minimum of five years’ experience of law firm e-Billing.
- Experience with multiple e-Billing platforms, including Legal Tracker, CounselLink, TyMetrix360, and similar systems.
- Strong knowledge of LEDES billing formats, UTBMS codes, and OCG compliance.
- Effective communication and critical thinking skills.
- Ability to manage deadlines, prioritize competing demands, and maintain accuracy under pressure.
- Proficiency in Excel, Word, and billing software platforms.
- Flexibility to work overtime as needed.
Benefits:
- Annual reviews with potential for significant salary growth
- Annual performance bonuses based on organizational and individual results
- Eligibility to participate in the Firm’s health, vision, and dental coverage, 401(k) and profit- sharing plan, health savings and flexible spending accounts, pursuant to plan terms
- Eligibility for Firm-paid benefits such as group term life insurance, and long-term disability, subject to applicable waiting periods
- Company paid holidays and Paid Time Off (PTO)
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
Work Location: In person
Salary : $70,000 - $80,000