What are the responsibilities and job description for the Commercial Lines Account Manager position at WGO Insurance?
We are seeking an experienced Commercial Lines Account Manager to service a portfolio of large, complex commercial insurance accounts. This is a full-time, hybrid role with our office located in Manassas, VA. It is service-focused and supports Producers by managing renewals, policy changes, and day-to-day client needs.
Key Responsibilities
- Serve as primary service contact for assigned large commercial accounts
- Manage renewals, endorsements, certificates, and policy changes
- Review policies for accuracy, coverage intent, and compliance
- Prepare renewal summaries and coordinate carrier communication
- Maintain accurate documentation in the agency management system
- Assist with claims coordination, audits, and billing inquiries
- Partner with Producers and clients to support client retention and maintain strong client relationships
Qualifications
- 5 years of commercial lines account management experience
- Active Property & Casualty license
- Strong knowledge of commercial coverages (GL, Auto, Property, WC, Umbrella, Management Liability, etc.)
- Experience servicing middle-market to large commercial accounts
- High accuracy and attention to detail
- Proficiency with Microsoft Office
Preferred
- Experience with primary/excess and multi-carrier insurance policies/programs
- Familiar with AMS360
- CISR, CIC, or similar designation
- Industry experience with a variety of risks (construction, real estate, manufacturing, etc.)
- Benefits
- Health, dental & vision insurance
- 401(k) with match
- Paid time off and holidays
- Continuing education support
- Hybrid work flexibility