Field Service Engineer - (Direct Hire) - UT001

NO SPONSORSHIPS AVAILABLE AT THIS TIME.
This is a full-time, direct hire opportunity with our client, hiring immediately!

Shift: There will be travel required for this position up to around ~40%, actual travel might be less, but you should be available for travel as needed. All travel expenses are paid.

Location: Hayward, CA – Relocation Assistance is Offered!

The principal duties and responsibilities will be:

• Commission, troubleshoot, service and perform preventative maintenance on Automated Plasma Treatment work cells within customer facility.
• Repair and/or refurbish systems and sub-systems for other atmospheric and/or vacuum plasma technology systems.
• Some travel, primarily within North America (incl. Mexico), Europe (primarily Germany) and Southeast Asia to install, maintain and repair equipment.
• Quick response to customer requests. emergency services and 24x7 "On Call" support.

• Scheduling services calls with customers.
• Equipment on-site commissioning, installation and qualification, testing, maintenance, trouble shooting and calibration services.
• Work under strict occupational safety and health standards (OSHA, NPFA).
• Assist maintaining organization of materials, customer spare/repair parts, equipment builds.
• Identifying tools and resources necessary for completion of tasks.
• Training customers in the operation and maintenance of equipment.
• Telephone, email and in-person technical support.
• Create clear, concise, and complete commissioning procedures & troubleshooting documentation.
• Writing/editing templates, operating procedures and manuals.
• Coordinate with cross functional work teams such as field applications, support and services, product management, manufacturing and marketing or sales.
  

• Minimum of an Associate degree in an electro-mechanical, electrical or electronic discipline.
• 5 years’ experience in field service or similar position.
• Excellent communication skills (both verbal and written).
• Ability to read and understand schematics, (electrical drawings and assembly drawings).
• Experience with factory automation, or electronics devices production.
• Experience in programming PLCs and HMIs.
• Must have a valid passport and driver’s license.
• Must be able to pass background check and drug test.
• Must be able to pass customer’s site requirements.

• Has very strong technical knowledge of electrical circuitry, mechanical and electronics and factory automation industrial tools, machinery or equipment.
• Has excellent troubleshooting skills.
• Has excellent customer service skills, focus on the customer.
• Is well organized, with a keen attention to detail.
• Can work alone and without supervision.