Ticket Service Account Executive

At Angel City FC, we are building a world-class organization that uses sport to drive equity. One of the most valuable women’s sports teams in the world, we are redefining how sport, entertainment, and purpose intersect.

Our vision is to create engaging and unique experiences that bring our mission to life while building a sustainable, high-growth business. We lead with passion, innovation, and a commitment to doing things differently.

We are stronger together, have more impact together, and have more fun together.

Role Overview:

Angel City is looking for a Ticket Service Account Executive to support the growth of Angel City FC’s fan base and ticketing department. Providing thoughtful, strategic servicing to our Season Ticket Holders and fans is paramount to Angel City’s success. This role will report to the Sr. Manager, Ticket Services.

Key Responsibilities:

• Achieve individual and team revenue targets as set forth by Angel City leadership, including renewal, upsell, and referrals
• Provide best-in-class service to Season Ticket Holders
• Drive a solutions-oriented culture by implementing positive, team-oriented behavior
• Engage with Season Ticket Holders; support new customer onboarding and education
• Execute Season Ticket Holder touchpoint campaigns and benefits programs
• Create exceptional, memorable experiences for Season Ticket Holders through game-day opportunities and events
• Perform game day responsibilities, including entertaining clients and prospects, as well as working ticket booths and tables

As a Ticket Service Account Executive at ACFC, we provide the opportunity for you to:

• Represent the Angel City brand and our values daily as we look to set a new standard in sports
• Build your career with a service-focused, entrepreneurial, and growing brand
• Help build a brand and sports team from the ground up

Requirements:

We are particularly interested in candidates who have demonstrated fluency in the following areas:

• Experience working in ticketing and service, preferably within professional sports, luxury, or hospitality
• Ability to work non-traditional hours, including weekends and holidays
• Strong communication skills, including written, verbal, and interpersonal
• Knowledge of Microsoft Office applications
• Personable, proactive, creative, and innovative team player who believes in the mission and values of Angel City and the NWSL
• Ideal to have knowledge and proficiency in Archtics and Salesforce

Compensation

This is a non-exempt, full-time position that pays $20.00 per hour.

Angel City FC is committed to building an inclusive environment that celebrates diversity and fosters belonging. We believe our differences make us stronger, and we are proud to build a team that reflects the communities we serve.