What are the responsibilities and job description for the Veterinary Receptionist position at Wewoka Animal Hospital?
Veterinary Receptionist
Wewoka Animal Hospital is hiring a Part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $12.00-$14.00 per dependent on experience
Schedule: Part-Time, 2-3 days per week, rotating half day Saturday shifts at sister location Shawnee
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Wewoka Animal Hospital
At Wewoka Animal Hospital, we're focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care to the small, large and exotic animals in our area. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, in-house labs, endoscopy, cold laser therapy, ultrasound and portable x-ray. We also offer TightRope CCL repairs, shockwave therapy and ophthalmology services.
We don't just work though; we have a lot of fun too! Birthday parties? We love cake! Movie nights and dinner? Sign us up! Our team is committed to finding a way to laugh and have fun each day. From in-work events to after-hours teambuilding, we genuinely care about and support each other. And that softball team? We're working on it!
Salary : $12 - $14
