What are the responsibilities and job description for the Experienced Leasing Agent position at Westwind Management?
Overview
We are seeking a dynamic and experienced Leasing Agent to join our property management team. In this role, you will be the first point of contact for prospective tenants and will play a vital role in showcasing our properties, managing lease agreements, and ensuring exceptional customer service. Your expertise in property leasing, legal administrative processes, and property management tools will drive occupancy rates and foster positive client relationships. This position offers an energetic environment where your negotiation skills and attention to detail will shine, supporting the overall success of our property portfolio.
Responsibilities
- Greet prospective tenants, conduct property tours, and effectively communicate leasing options to maximize occupancy.
- Manage lease or rental agreement processes from application to signing, ensuring compliance with Fair Housing regulations and local landlord-tenant laws.
- Utilize property management software such as Yardi and OneSite to maintain accurate data entry, lease records, and client information.
- Handle legal administrative tasks related to lease agreements, including contract preparation, amendments, and renewals.
- Coordinate with maintenance teams to ensure property upkeep and address tenant concerns promptly.
- Conduct conflict management by resolving tenant disputes professionally while upholding company policies.
- Assist with Section 8 and LIHTC (Low-Income Housing Tax Credit) programs, ensuring adherence to program requirements and documentation standards.
- Engage in upselling additional services or amenities to enhance tenant satisfaction and revenue streams.
- Maintain excellent phone etiquette when communicating with clients, prospects, and vendors.
- Support team management efforts by sharing best practices in customer service, negotiation, and property leasing strategies.
Qualifications
- Proven experience with property management software such as Yardi, OneSite, or similar tools.
- Strong knowledge of landlord-tenant law, Fair Housing regulations, and legal administrative procedures related to leasing.
- Previous experience working within property management companies or real estate administrative roles is highly preferred.
- Familiarity with Section 8 housing programs and LIHTC compliance standards.
- Excellent customer service skills combined with effective conflict management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, filing, reporting, and communication purposes.
- Demonstrated ability to negotiate lease terms confidently while maintaining professionalism.
- Office experience with client communication management systems such as Customer Relationship Management (CRM) platforms is advantageous.
- Ability to manage multiple priorities efficiently within a fast-paced environment while adhering to fair housing regulations and company policies.
Join us to be part of a vibrant team dedicated to providing outstanding housing solutions! Your energy, expertise in property leasing, and commitment to excellent service will make a meaningful impact on our residents’ lives while advancing your career in property management.
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20