Community Inspection Services Administrator

Community Inspection Services Administrator

The primary responsibility of the position is to coordinate and perform on-site community inspections, providing detailed and accurate inspection processing. This position is under the direction of the Director of Management Services and supported by the Chief Operating Officer (COO).

Requirements & Skills

· Knowledge of generally accepted inspection practices and procedures, including basic building / architectural elements and landscaping

· Understanding of generally accepted administrative practices and procedures

· Ability to read map(s) of area and plan inspection routes for greatest efficiency

· Establishes and maintains positive working relationships with all levels of the organization and the public

· Establishes work priorities, meets established deadlines, and remains flexible

· Excellent written and verbal communication skills

· Strong personal and professional initiative

· Reliable and Responsive

· Positive Attitude

· Demonstrates a calm demeanor and keeps composure under stressful conditions with the ability to respond appropriately when clients engage about their inspections or the results of their inspections.

· Alignment with company core values is a must!

Responsibilities

Community Inspections Physically inspect all qualifying client communities for covenant violations or maintenance items in accordance with company standards and the governing documents/policies of the client communities, based on the service level agreement.

· Schedules inspections to meet required deadlines

· Properly calendars inspections in database

· Researches, assembles and compiles information for various reports or client responses

· Establishes and maintains comprehensive and complete records of inspections and digital photo files, reference materials, and communications

· Digitizes any non-electronic records, as appropriate

· Ensures reports, photos and other pertinent information is disseminated accurately, timely and completely to the Association Business Managers (ABMs), District Managers (DMs) and Community Administrators (CAs).

· Maintains standards for the overall organization, detail and quality of both field work and reporting functions

· Meets with Manager and client Board members, as needed, to gain clarity around inspection expectations

Inspections Processing

· Maintains standards for the overall organization to include accurate tracking of received inspection reports, processing and dissemination to the Association Managers, District Managers, or CAs, and follow up to completion

· Provides quality and timely communication with Association Managers, District Managers, or CAs, as needed, regarding processing of compliance inspections

· Reviews all received compliance inspection reports, including special/annual inspections and generates / processes all compliance letters at a high level, in accordance with established company standards

· Provides assistance to teammates in quality, timely generation of VMS & Toolkit compliance reports

· Ensures database compliance records contain all necessary information including, but not limited to, photo documentation of compliance issues and notes for team and client review

Database Structure/Maintenance

· Causes new client communities’ governing documents and covenant enforcement policies to be added to database in order to facilitate compliance inspections

· Manages “Governing”, “Sequence”, and “Templates” updates within database and specific client communities, as needed, to ensure accuracy for inspection and processing

Other

· Provides inspection/processing team training where appropriate

· Performs other field tasks requested by teammates, as time permits, and as directed by the Director of Specialty Services

Education and Experience

· High School Graduate or equivalent

· Two (2) years property maintenance, inspections / compliance experience, or equivalent professional experience preferred

· Holds any required State of Colorado License

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• This position requires you to work independently for extended periods, conducting property inspections and addressing community concerns without direct supervision. Are you comfortable working alone and managing tasks autonomously?

Experience:

• Quality inspection: 2 years (Preferred)

Ability to Commute:

• Englewood, CO 80112 (Required)

Work Location: Hybrid remote in Englewood, CO 80112

Salary : $22 - $24