Rental Agent

We are seeking a Rental Agent to join our growing team!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Vacation
• Life Insurance

Characteristics include:

• Goal-oriented, drive for results, assertive, deals well with ambiguity
• High energy, self-motivated, self-directed person
• Ability to focus on multiple projects and activities simultaneously
• Able to thrive in a fast-paced team environment

Responsibilities:

Specifically, the Rental Agent will be held accountable for the following:

• Sales and Marketing: Handle sales and sales process for inbound calls to the rental counter as well as outbound solicitation
• Check rental trucks out and in as the customers need
• Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place
• Responsible for generating rental, lease and used vehicle sales leads
• Maintain and expand relationships with existing customer base
• Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
• Meet overall market share by successfully executing the sales and marketing initiatives for overall profitability, operations and asset management of a rental location
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer Drive profitable revenue growth by maintaining and growing customer relationships
• Responsible for overall satisfaction for all internal and external customers
• Reconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication Builds a constructive and effective relationship with both internal and external customers Maintains composure when addressing stressful situations

Job Requirements:

• High School Diploma or general equivalency diploma required
• 1 Year Experience
• Ability to communicate in both verbal and written form
• Moderate knowledge of MS Word and Excel
• Valid driver’s license

We are an Equal Opportunity Employer