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QA Lab Specialist I

Westrock Coffee Company
Concord, NC Full Time
POSTED ON 12/20/2025
AVAILABLE BEFORE 1/18/2026
Job Description

We are currently seeking a QA Specialist I to join our organization. The Specialist's responsibilities will include:

  • Maintain data on database for liquid extracts
  • Maintain microbiology results, send monthly micro verifications to third party lab
  • Maintain and update laboratory procedures, forms, etc., for approval by QA Supervisor
  • Knowledgeable in the SQF process and enforcement of its procedures
  • Knowledgeable in the HACCP process and corrective actions
  • Identifies non-conforming product and gathers pertinent information needed to help determine disposition
  • Maintain retain samples and prepare samples for test evaluation during production/manufacturing
  • Provide Complete COAs to customers in a timely manner
  • Ship samples to third party labs for routine and specialized testing
  • Maintain microbiology results, send monthly micro verifications to third party lab
  • Maintain and update laboratory procedures, forms, etc., for approval by QA Supervisor
  • Knowledgeable in the SQF process and enforcement of its procedures
  • Knowledgeable in the HACCP process and corrective actions
  • Identifies non-conforming product and gathers pertinent information needed to help determine disposition
  • Provide Complete COAs to customers in a timely manner
  • Ship samples to third party labs for routine and specialized testing
  • Participate in testing (physical, microbiological, and organoleptic) for R&D projects
  • Conduct QA Lab special projects as assigned by QA Manager
  • Assist with Compliance audits -- both internal and external e.g. SQF, NCDA, FDA, customer audits
  • Train new employees on proper use of lab equipment and annual refresher training
  • Review and file COAs for incoming raw materials (Coffee)
  • Perform physical and microbiological testing of finished products and other samples as required
  • Update QA Weekly report
  • Maintain SDS Sheets for lab chemicals
  • Perform ATP swabs analysis to verify sanitation procedures
  • Perform duties as assigned in the areas of Food Safety, Preventive Controls and Food Defense
  • Other duties as assigned


Requisition Number

6460

Shift

12 Hour Night

Qualifications

Qualifications:

Bachelor of Science degree in scientific discipline

5 years QA experience in a manufacturing/production setting strongly preferred or equivalent combination of education and experience

Acidified Foods Certified or have ability to achieve certification required

HACCP certified

PCQI certification or ability to become certified

Microbiology Lab Experience Strongly Preferred

Experience with standard laboratory equipment including pH meter, refractometer, hydrometer, automated titrator, density cup, etc.

Computer skills to include use of Outlook, Word and Excel

Sound communication and writing skills

Sound math skills

Lifting capacity of 50 lbs.

Proven track record of responsibility and reliability

Ability to work varied shifts as needed and weekends

Ability to work with minimal direct supervision

Equal Opportunity Employer / Vets / Disabled

Equal Opportunity Employer / Vets / Disabled

Salary.com Estimation for QA Lab Specialist I in Concord, NC
$65,136 to $84,030
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