Demo

FSQA Manager

Westrock Coffee Company
Conway, AR Full Time
POSTED ON 5/13/2026
AVAILABLE BEFORE 6/11/2026
Job Description

The Quality Manager is responsible for managing the Food Safety and Quality Assurance department. The role has a site-wide impact as the owner of Food Safety Management Systems (FSMS). The ideal person has excellent communication and coaching skills and the ability to work cross-functionally with all departments.The role will mainly be on 1st shift but will require leadership across all 3 shifts.

Job Duties:

  • Review all food safety procedures and instructions, to ensure they remain current.
  • Review requests to change FSMS-related procedures and work instructions and direct the Food Safety Team through such reviews.
  • Manage the Food Safety Team and ensure that processes needed for the FSMS are established, implemented, and maintained.
  • Ensure the promotion of awareness of customer requirements pertaining to food safety throughout the organization.
  • Develop the Company's prerequisite programs and ensure that PRPs are implemented, monitored, and communicated to the appropriate parties, and periodically review PRPs.
  • Conduct hazard analyses.
  • Evaluate suppliers'/vendors' food safety systems; monitor and report on supplier food safety performance on an ongoing basis.
  • Review revisions to manufacturing practices, to ensure potential food safety hazards have been adequately addressed.
  • Oversee the internal food safety audit program -- select internal audit personnel, review results of food safety audits, ensure that corrective actions are understood, and supervise corrective actions.
  • Reporting on corrections and corrective actions taken at Management Review meetings.
  • Collect, analyze, and publish measurement data, to determine the root cause of process and product food safety problems and recommend action to resolve those problems.
  • Initiate and supervise product defects, to ensure adequate implementation and effectiveness.
  • Supervise hazard analyses, report results of analyses to top management, and periodically review food safety-related processes to ensure hazards are accounted for and controlled
  • Develop team to solve day-to-day operational issues & reach performance goals.
  • Communicate cross-functionally to assist the team to solve operational issues.
  • Manage all aspects of product quality and food safety for the facility. This is inclusive of product specs, a quality manual, weight control, traceability, in-process and finished product testing and food safety and allergen. Conduct FSQA self-inspections and participate in annual SQF and Customer audit programs. Ensure SQF, Organic, Non-GMO and Customer driven Audit Standard requirements are met. Develop, coordinate and manage plant quality programs as assigned.
  • Ensure all facility quality training, to include GMP, food safety, Non-GMO and allergen plans, regulatory requirements, and quality measurement systems are met.
  • Ensure that full compliance is maintained in all regulatory matters, and serve as the contact point for regulatory affairs at the site level.


Requisition Number

6686

Shift

First

Qualifications

Qualifications:

  • Bachelor's degree preferred in Business, Operations Management, Food Science or related major
  • Understanding of quality, OSHA and food safety requirements in a manufacturing setting
  • Knowledge of the Global Food Safety Initiative (GFSI) is preferred
  • Demonstrated leadership ability
  • Highly motivated self-starter
  • Project management skills
  • Ability to give/receive constructive feedback
  • Ability to lead a team-based approach to decision making
  • Demonstrated ability to work in a results-oriented, challenging environment
  • Effective coaching, facilitation, presentation, and team-building skills
  • Proficient in sanitation procedures and GMP/AIB requirements in a manufacturing setting
  • This position is limited to persons with indefinite right to work in the United States.


Equal Opportunity Employer / Vets / Disabled

Starting Pay Rate

Pay Rate $90,000.00

Salary : $90,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the FSQA Manager.

Click the checkbox next to the jobs that you are interested in.

  • Batch Testing Skill

    • Income Estimation: $121,089 - $154,193
    • Income Estimation: $124,827 - $154,865
  • Concept Development Skill

    • Income Estimation: $70,684 - $92,141
    • Income Estimation: $69,778 - $97,698
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Westrock Coffee Company

  • Westrock Coffee Company Conway, AR
  • Job Description The Machine Operator is responsible for the efficient setup, operation, and monitoring of food processing and packaging equipment in a high... more
  • 3 Days Ago

  • Westrock Coffee Company Conway, AR
  • The Warehouse -- Material Handler is responsible for assisting in a variety of warehouse duties including but not limited to; shipping and receiving, loadi... more
  • 4 Days Ago

  • Westrock Coffee Company Little Rock, AR
  • Job Description The FSQA Technician I performs quality control checks on materials and products during the production cycle to ensure items meet quality st... more
  • 4 Days Ago

  • Westrock Coffee Company Conway, AR
  • The FSQA Technician I is responsible for performing real-time quality control checks on raw materials, in-process items, and finished products throughout t... more
  • 4 Days Ago


Not the job you're looking for? Here are some other FSQA Manager jobs in the Conway, AR area that may be a better fit.

  • S&D Coffee Conway, AR
  • Back 3d FSQA Manager #6686 Conway, Arkansas, United States Apply X Facebook LinkedIn Email Copy Job Description The Quality Manager is responsible for mana... more
  • 7 Days Ago

  • Westrock Coffee Conway, AR
  • The Laboratory Manager is responsible for overseeing all three functional FSQA laboratory operations to ensure the quality safety and regulatory compliance... more
  • 1 Month Ago

AI Assistant is available now!

Feel free to start your new journey!