What are the responsibilities and job description for the OA Support Specialist position at Westover Job Corps Ctr?
Outreach & Admissions Counselor Posted 04-Aug-2026 (MST) Westover Job
Corps Center, Johnson Rd, Chicopee, MA, USA24.89 per hourSalaryFull Time
Primary Position Objective Responsible for meeting Center and contract
arrival goals through community outreach and involvement to attract
eligible applicants that can benefit from participation in the Job Corps
Program. Additionally, supports student retention throughout program
enrollment. Assists and provides guidance to prospective Job Corps
enrollees by determining basic eligibility, conducting screening, and
providing career-based counseling. Brief Description of Duties Conduct
innovative outreach activities with public service agencies, community
organizations, schools, and individuals who might refer eligible
candidates to the Job Corps program. Interview interested candidates and
obtain pertinent information on each one. Prepare documentation on
potential students and review with the center as applicable or
necessary. Maintain monthly goals established by the PRH and management.
Review and audit all assigned areas regularly for contractual compliance
and effectiveness of delivery of services to students. Prepare related
reports. Arrange for and assist in providing pre-enrollment orientation;
schedule tours of the center. Prepare necessary and required reports
related to the outreach. Assist in the development of new and revised
policies and procedures affecting student recruitment. Create network
with youth development agencies, one-stop agencies, churches, and
community organizations to provide a wide-base for recruiting of
potential students. Introduce labor market information to help with the
career transition period process and analyze career paths in local labor
market. Participate in student employability programs and activities.
Support, promote, and enforce the Job Corps\' Zero Tolerance Policy.
Promote the development of Career Success Standards by modeling
appropriate behaviors, mentoring students where necessary, and
monitoring both positive and negative behaviors through interventions.
Perform other duties as assigned. Qualifications To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. Proficiency with advanced Microsoft Office applications
including Word, PowerPoint, Outlook, and Excel. Computer Literacy with
basic computer functions, email, internet, and basic programs such as
Adobe Acrobat. Knowledge of admissions and recruitment processes. High
level of communication, interpersonal skills, and organizational skills.
High level of ability to motivate, inspire, and counsel prospective
students. Experience Two years related experience. Experience may
include successful Job Corps outreach and admissions experience or
Successful Outreach And Admissions Experience With Other Youth
development programs. Education Bachelor\'s degree in human services,
psychology, counseling, education, social science, communications, or
closely related field; or Associate\'s degree in human services,
psychology, counseling, education, social science, communications, or
closely related field, and two years related experience.
Certificates/Licenses/Registration Valid State Driver\'s License
Benefits Offered Paid Short Term / Long Term Disability and Basic Life
Insurance. Health care insurance available (medical, dental, vision,
critical illness, accident, HSA, and FSA) Paid Holidays Paid Time Off
401(k) retirement plan with company match Tuition Reimbursement Employee
Assistance Counseling Service Programs Available Disclaimers Serrato
Corporation is an Equal Opportunity Employer Serrato Corporation
conducts background checks and drug screens.
Corps Center, Johnson Rd, Chicopee, MA, USA24.89 per hourSalaryFull Time
Primary Position Objective Responsible for meeting Center and contract
arrival goals through community outreach and involvement to attract
eligible applicants that can benefit from participation in the Job Corps
Program. Additionally, supports student retention throughout program
enrollment. Assists and provides guidance to prospective Job Corps
enrollees by determining basic eligibility, conducting screening, and
providing career-based counseling. Brief Description of Duties Conduct
innovative outreach activities with public service agencies, community
organizations, schools, and individuals who might refer eligible
candidates to the Job Corps program. Interview interested candidates and
obtain pertinent information on each one. Prepare documentation on
potential students and review with the center as applicable or
necessary. Maintain monthly goals established by the PRH and management.
Review and audit all assigned areas regularly for contractual compliance
and effectiveness of delivery of services to students. Prepare related
reports. Arrange for and assist in providing pre-enrollment orientation;
schedule tours of the center. Prepare necessary and required reports
related to the outreach. Assist in the development of new and revised
policies and procedures affecting student recruitment. Create network
with youth development agencies, one-stop agencies, churches, and
community organizations to provide a wide-base for recruiting of
potential students. Introduce labor market information to help with the
career transition period process and analyze career paths in local labor
market. Participate in student employability programs and activities.
Support, promote, and enforce the Job Corps\' Zero Tolerance Policy.
Promote the development of Career Success Standards by modeling
appropriate behaviors, mentoring students where necessary, and
monitoring both positive and negative behaviors through interventions.
Perform other duties as assigned. Qualifications To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. Proficiency with advanced Microsoft Office applications
including Word, PowerPoint, Outlook, and Excel. Computer Literacy with
basic computer functions, email, internet, and basic programs such as
Adobe Acrobat. Knowledge of admissions and recruitment processes. High
level of communication, interpersonal skills, and organizational skills.
High level of ability to motivate, inspire, and counsel prospective
students. Experience Two years related experience. Experience may
include successful Job Corps outreach and admissions experience or
Successful Outreach And Admissions Experience With Other Youth
development programs. Education Bachelor\'s degree in human services,
psychology, counseling, education, social science, communications, or
closely related field; or Associate\'s degree in human services,
psychology, counseling, education, social science, communications, or
closely related field, and two years related experience.
Certificates/Licenses/Registration Valid State Driver\'s License
Benefits Offered Paid Short Term / Long Term Disability and Basic Life
Insurance. Health care insurance available (medical, dental, vision,
critical illness, accident, HSA, and FSA) Paid Holidays Paid Time Off
401(k) retirement plan with company match Tuition Reimbursement Employee
Assistance Counseling Service Programs Available Disclaimers Serrato
Corporation is an Equal Opportunity Employer Serrato Corporation
conducts background checks and drug screens.