Optometry Technician / Front Desk

Job Summary
We are seeking a dedicated and detail-oriented Optometry Technician / Front Desk professional to join our healthcare team. The ideal candidate will possess a strong background in medical office operations, patient care, and optical services, with the ability to manage front desk responsibilities efficiently while supporting clinical optometry procedures. This role offers an exciting opportunity to contribute to patient health and satisfaction through compassionate care and administrative excellence. The successful candidate will be proactive, organized, and committed to maintaining a welcoming environment for all patients.

Responsibilities

• Greet patients warmly, verify insurance information, and manage patient intake processes with professionalism and accuracy.
• Obtain vital signs, medical history, and relevant documentation to support clinical assessments.
• Assist optometrists with patient examinations by preparing equipment and ensuring proper aseptic techniques are followed.
• Maintain patient records in electronic medical record (EMR) systems such as Epic or similar platforms, ensuring confidentiality in compliance with HIPAA regulations.
• Support optical services by assisting with frame selection, lens measurements, and basic optical adjustments.
• Manage front desk operations including appointment scheduling, phone inquiries, and billing procedures using medical coding and billing systems.
• Handle retail sales of eyewear products while applying retail math principles to ensure accurate transactions and inventory management.
• Uphold high standards of patient care by demonstrating knowledge of physiology, anatomy, ophthalmology concepts, and medical terminology relevant to eye health.
• Ensure clinic cleanliness and adherence to infection control protocols through proper aseptic techniques during procedures.
• Collaborate with team members to improve clinic workflows and enhance patient experiences in a fast-paced environment.

Qualifications

• Prior experience in medical office administration or healthcare settings is preferred; experience in ophthalmology or optometry is highly preferred.
• Knowledge of EMR systems such as Oficemate or similar platforms for managing electronic health records efficiently.
• Familiarity with HIPAA regulations to ensure patient privacy and data security at all times.
• Experience with optical services including frame fitting, lens measurements, and basic repairs is desirable.
• Ability to perform vital signs assessment accurately and support clinical workflows effectively.
• Retail sales experience combined with retail math skills for inventory control and transaction accuracy is advantageous.
• Excellent communication skills for engaging with diverse patient populations including pediatrics; compassionate patient care is essential.
• Basic knowledge of medical coding and billing practices related to ophthalmic services will be beneficial. Join our team to provide exceptional eye care through compassionate service, clinical expertise, and efficient administrative support!

Pay: $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $19