Resident Engagement Specialist

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

Resident Engagement Specialist – Build Community, Create Experiences!

Are you passionate about creating a welcoming and engaging living environment? Do you thrive in a dynamic setting where you can plan exciting events, provide top-tier customer service, and ensure residents feel at home? If so, we’re looking for a Resident Engagement Specialist to elevate the residential experience!

About the Role:

As the Resident Engagement Specialist, you will serve as the main point of contact for residents and plan exciting events. This role is perfect for a detail-oriented, people-driven professional who enjoys fostering a strong sense of community.

Key Responsibilities:

• Resident & Guest Engagement – Be the face of the community! Welcome residents and guests, address inquiries, and create a warm, inviting atmosphere.
• Event Planning & Execution – Plan, organize, and host engaging resident events, from holiday celebrations to networking mixers, fitness classes, and social gatherings. Collaborate with local vendors to enhance experiences.
• Community Outreach & Communication – Keep residents informed and engaged! Create event calendars, announcements, and newsletters to enhance community interaction.
• Data Management – Maintain accurate records of resident interactions, event participation, budgets and rental spaces.
  
  
  

What You Bring to the Table:

• Education & Experience – High school diploma or the equivalent required. Associate’s degree (A.A.) or equivalent from two-year College or technical school is a plus. One year minimum experience working in property management environment OR two years’ minimum experience working in customer service environment.
• People-Centric Mindset – Passion for building relationships and creating memorable resident experiences.
• Strong Organizational & Multitasking Abilities – Ability to juggle multiple responsibilities in a fast-paced environment.
• Creativity & Initiative – A proactive approach to enhancing resident satisfaction and fostering community engagement.
  
  
  

Why Join Us?

• A dynamic and engaging work environment where no two days are the same.
• The opportunity to make a real impact on residents' quality of life.
• Competitive salary and benefits package.
• Room for professional growth in a thriving industry.
  
  
  

If you’re a hospitality-driven professional with a passion for building communities and delivering top-tier service, we’d love to hear from you!

We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.