What are the responsibilities and job description for the Gift Shop Supervisor position at Westmark Hotel and Conference Center Fairbanks?
Job Title: Gift Shop Supervisor
Location: Westmark Hotel & Conference Center Fairbanks
Job Type: Full-time Seasonal
Reports To: General Manager
Pay Rate: $25/hr
Job Summary:
We are seeking a reliable and customer-focused Gift Shop Supervisor to oversee daily operations of our retail space. This role is responsible for leading staff, ensuring excellent customer service, maintaining inventory, and driving sales performance. The ideal candidate is organized, personable, and experienced in retail supervision.
Key Responsibilities:
- Supervise and support gift shop staff during daily operations
- Deliver exceptional customer service and resolve customer concerns
- Manage opening and closing procedures, including cash handling
- Monitor inventory levels, restock merchandise, and coordinate orders
- Maintain visually appealing displays and store cleanliness
- Train, schedule, and motivate team members
- Track sales performance and assist in meeting revenue goals
- Ensure compliance with company policies and procedures
Qualifications:
- Previous retail or customer service experience required
- Prior supervisory or leadership experience preferred
- Strong communication and interpersonal skills
- Basic math and cash handling skills
- Ability to multitask and work in a fast-paced environment
- Flexible schedule, including weekends and holidays
Physical Requirements:
- Ability to stand for extended periods
- Ability to lift and move merchandise (up to 50 lbs)
Benefits:
- Competitive pay
- Employee discounts
- Health Insurance
- Dental Insurance
- Vision Insurance
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $25