What are the responsibilities and job description for the Parts Counter Associate position at Westman Company, Inc dba Diesel Machine Service dba Westman Truck Sales?
A heavy-duty parts counter person typically has several key responsibilities, including:
1. Customer Service: Assisting customers in identifying and purchasing the correct parts for heavy-duty vehicles and equipment. This includes answering questions and providing recommendations based on customer needs.
2. Inventory Management: Keeping track of stock levels, ordering parts as necessary, and ensuring that the parts department is well-organized and stocked with the necessary items.
3. Sales and Quotations: Providing quotes for parts and processing sales transactions. This often involves using inventory management software and understanding pricing structures.
4. Technical Knowledge: Having a good understanding of heavy-duty vehicles and their components to effectively assist customers and troubleshoot issues.
5. Coordination with Other Departments: Working closely with service departments and mechanics to ensure that parts are available when needed for repairs.
6. Record Keeping: Maintaining accurate records of sales, orders, and inventory levels to facilitate efficient operations.
7. Problem-Solving: Addressing customer complaints or issues regarding parts, returns, or exchanges.
This role is crucial in maintaining the operational efficiency of heavy-duty vehicle service and repair operations.
Job Type: Full-time
Pay: $38,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Life insurance
- Opportunities for advancement
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Auto, truck and/or Heavy duty Parts Sales: 1 year (Preferred)
Work Location: In person
Salary : $38,000 - $50,000