Director of Warehouse & Distribution Operations

Brief Description

Job Summary

The Director of Warehouse & Distribution Operations is responsible for leading and optimizing multi-site warehouse and transportation operations across six U.S. distribution centers. This role oversees end-to-end inbound, outbound, inventory accuracy, and shipping performance while driving KPI visibility, operational standardization, and continuous improvement across the network.

This is a high-autonomy leadership role that requires a hands-on operator with strong analytical skills, the ability to manage managers, and comfort partnering directly with executive leadership in a data-driven environment.

Duties/Responsibilities

• Lead warehouse and distribution operations across six U.S. facilities, ensuring consistent execution, efficiency, and service performance
• Directly manage and develop Warehouse Managers, setting clear performance expectations and accountability across the network
• Own inbound and outbound operations, including container receiving, put-away, inventory control, picking, packing, and shipping
• Oversee transportation logistics and freight execution in partnership with Supply Chain
• Establish and manage warehouse KPIs, dashboards, and reporting for executive visibility
• Drive network-wide process standardization, best practices, and continuous improvement initiatives
• Lead operational planning and execution tied to network optimization, including redistribution of product into a new (largest) Georgia facility
• Improve labor efficiency, throughput, space utilization, and overall warehouse productivity
• Ensure equipment readiness and facility functionality through maintenance planning and capital improvement coordination
• Partner cross-functionally with Supply Chain, IT, Finance, Sales, Quality, and Customer Support to support business needs
• Promote safe work practices and compliance with company and regulatory standards
  
  

Required Skills/Abilities

• Proven ability to lead multi-site warehouse and distribution operations
• Strong people leadership skills, including experience managing managers
• Advanced KPI and operational reporting capability, with strong financial and analytical mindset
• Deep understanding of warehouse operations, inventory accuracy, and distribution best practices
• Experience overseeing transportation/logistics execution and freight flow
• Ability to standardize processes across multiple locations and drive consistent performance
• Strong cross-functional communication and executive-level reporting skills
• Proficiency with ERP/WMS systems (NetSuite strongly preferred) and Microsoft Office
• Strong problem-solving skills with ability to lead change in a fast-paced environment
• Ability to travel 25–50% to distribution centers as needed
  
  

Education And Experience

• Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred
• 10 years of progressive warehouse/distribution operations experience required
• 5 years of multi-site leadership experience required
• Experience in consumer packaged goods (CPG) or durable consumer products distribution strongly preferred
  
  

Physical Requirements

• Ability to work in a warehouse environment and move throughout facilities regularly
• Must be able to lift up to 100 pounds with or without reasonable accommodation
• Ability to stand and walk for extended periods during facility visits
• Ability to operate in environments with warehouse equipment including forklifts, pallet jacks, and conveyors
  
  

Supervisory Responsibilities

• Directly manages six Warehouse Managers
• Oversees approximately 80 warehouse employees across six distribution centers
• Responsible for performance management, coaching, development, and accountability of leadership teams
• Partners with HR and Operations leadership on hiring, training, and workforce planning