What are the responsibilities and job description for the Asst Exec Housekeeper position at Westin Rancho Mirage Golf Resort & Spa?
Assistant Executive Housekeeper
At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Job Summary
The Assistant Executive Housekeeper assists the Executive Housekeeper overseeing all housekeeping operations within a hotel or resort, ensuring that guest rooms, public areas, and facilities are maintained to the highest cleanliness and service standards. This leadership role involves managing staff, coordinating schedules, and implementing policies and procedures to enhance operational efficiency and guest satisfaction.
Key Responsibilities:
- Supervise and train housekeeping staff, ensuring they adhere to established cleaning standards and protocols.
- Create and manage staff schedules to ensure adequate coverage and efficient workflow.
- Inspect guest rooms and public areas regularly to ensure cleanliness and maintenance standards are met.
- Develop and implement housekeeping policies and procedures to improve service quality and operational efficiency.
- Manage inventory of cleaning supplies, linens, and equipment, placing orders as necessary to maintain stock levels.
- Collaborate with other departments, such as front desk and maintenance, to address guest needs and resolve issues promptly.
- Monitor and manage the housekeeping budget, controlling costs and maximizing resources.
- Conduct regular training sessions to enhance staff skills and ensure compliance with safety and sanitation regulations.
- Address guest complaints and feedback related to housekeeping services in a professional and timely manner.
- Prepare reports for management on housekeeping operations, including staff performance, inventory levels, and maintenance need
Qualifications and Physical Requirements:
- High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
- Previous experience in housekeeping management or supervisory roles in a hotel or resort setting preferred
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Proficient in using housekeeping management software and basic computer applications.
- Knowledge of cleaning techniques, safety standards, and sanitation regulations.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
In accordance with the federal Fair Credit Reporting Act (FCRA) and applicable state laws, we may obtain a consumer report (background check) on you in connection with your employment application. This report may include information about your criminal history, employment history, educational background, credit history (if applicable to the position), and other relevant details.
Before any such report is obtained, you will receive a separate written disclosure and authorization form, which you must sign for us to proceed. You will also be provided with a copy of the report and a summary of your rights under the FCRA before any adverse employment decision is made based on that information.
We are committed to complying fully with all federal, state, and local laws governing background checks and the use of consumer reports.
We are an Equal Employment Opportunity (EEO) employer and are committed to creating an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law.
Salary : $75,000