What are the responsibilities and job description for the Bell/Luggage Attendant position at Westin La Paloma Resort and Spa?
- Show guests to room assisting with their luggage.
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
- Check luggage for hotel guests both for day and overnight.
- Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
- Open doors and greet guests in a friendly and courteous manner.
- Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
- Post the daily events board and entertainment board in the lobby.
- Maintain an open communication line through all shifts by proper use of intershift log.
- Deliver messages and valet to guest rooms.
- Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
- May perform the duties of a valet as required.
- Assist front desk with key inventory twice weekly.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Job Type: Full-time
Pay: From $11.35 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $1 - $11
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