Shift Supervisor

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JOB DESCRIPTION

JOB DESCRIPTION

JOB TITLE: SHIFT SUPERVISOR

FLSA: NON-EXEMPT

DIVISION: SERVICES - SECURITY

REPORTS TO: SECURITY MANAGER

LOCATION: QUEENS, NY

SALARY: $24.00 Hourly

 SUMMARY:   Perform responsible work involving a variety of specialized assignment in a homeless shelter; does related work as required.   Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required.

DUTIES & RESPONSIBILITIES:

• Train new security employees in all aspects of the facility.
• Maintain the level of expectations for the security office and traffic intervention.
• Assist the Facility Manager, preparing and executing fire drills (as well as fires) or in other cases.
• Make random rounds throughout the facility (interior and exterior) to monitor hazardous situations, trespassers, illegal activities, etc.
• Respond by phone or in person to request assistance from Shift Supervisors at other locations.
• Complete assigned paperwork responsibilities, i.e., log, incident reports, CPS reports, and all other reports.
• Monitor the reception area and security at the front desk area daily.
• Maintain the safety and security of clients and staff.
• Provide crisis intervention when needed.
• Enforce drug-free workplace policy and no-smoking rules.
• Attend and conduct meetings and training sessions as required.
• Back-up Security Manager as directed.
• Check the inventory of equipment daily.
• Provided leadership in emergency situations within the security department.
• Fulfills all job responsibilities of a Client Care Monitor.
• Perform all related duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

Associate's Degree in social services, criminology, or related field; or equivalent experience required.  Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must.   Shift Supervisor must own a vehicle and be familiar with the public transportation system.  A home phone number is mandatory.  Must be flexible on days and hours of availability.
 

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.  Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.