Sales Director

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Timeshare Director of Sales in Florida leads on-site resort sales operations, driving revenue through strategic planning, team leadership, and guest engagement. This role oversees a high-performing sales team, ensures compliance with Florida timeshare regulations, and adapts to seasonal tourism patterns and diverse guest demographics. The Director is responsible for hiring, training, performance management, and fostering a culture of ethical sales practices and operational excellence. Success in this position requires strong interpersonal skills, data-driven decision-making, and the ability to navigate a fast-paced, guest-facing environment with professionalism and integrity.

As a Sales Director, you will:

• Develop and implement strategic sales plans to achieve revenue targets and market growth
• Lead, coach, and manage a team of sales agents, closers, and administrative staff within a points-based vacation ownership framework
• Oversee daily sales operations, including tour flow, presentations, and contract execution
• Ensure full compliance with Florida Real Estate Commission (FREC) and Chapter 721 timeshare regulations, including disclosures and licensure requirements
• Collaborate with marketing and resort operations to optimize lead generation and guest engagement
• Monitor sales performance metrics and prepare regular reports for executive leadership
• Conduct performance evaluations, coaching sessions, and disciplinary actions as needed
• Participate in hiring, onboarding, and training of new sales team members
• Represent the organization at industry events, trade shows, and leadership meetings
• Drive continuous improvement initiatives to enhance team productivity and guest satisfaction
• Support succession planning and career development for high-potential team members

Required Qualifications

• Minimum five years in sales management, preferably in timeshare and hospitality
• Proven success in managing a points-based timeshare sales environment
• Valid Florida Real Estate License required under Chapter 475 and Chapter 721 of the Florida Statutes
• Completion of any required timeshare-specific training or certification mandated by the Florida Real Estate Commission (FREC)
• Bachelor's degree in Business or equivalent experience
• Strong proficiency in CRM and digital sales tools

Preferred Qualifications

• Experience with points-based or multi-property systems
• Proven ability to navigate team dynamics professionally
• Multi-state operational experience

Travel & Schedule Requirements

• Occasional travel may be required to affiliated resort properties for training, operational support, or leadership meetings
• Travel is typically scheduled in advance; overnight stays may be necessary depending on business needs
• Must be able to travel independently and represent the organization professionally in guest-facing and team environments
• Valid driver’s license and reliable transportation required
• All travel will comply with company reimbursement policies and applicable labor regulations
• Flexible schedule including weekends, holidays, and peak tourism periods
  
  

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.