Housekeeping Inspector

Company Description

The Pines at Sunriver (Sunriver, OR)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, offers dynamic career opportunities at The Pines at Sunriver. Near the breathtaking Cascade mountain range, just 15 miles south of Bend, Oregon, Sunriver is comprised of rustling pines and tumbling waterfalls. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60 resorts across the company.

Job Description

Do you have an eye for detail and a passion for creating exceptional guest experiences? As a Housekeeping Inspector, you will play a key role in ensuring every guest room is clean, welcoming, and ready to make a great first impression.You will be the final quality check before our guests arrive, working closely with the Housekeeping and Resort teams to maintain outstanding standards. From inspecting rooms and ensuring everything is perfectly stocked to identifying maintenance needs and supporting the team, your attention to detail helps create memorable stays for every guest.

As a Housekeeping Inspector, you will:

• Be the final quality check by inspecting assigned guest rooms and units for cleanliness, presentation, and readiness.
• Ensure rooms are fresh, welcoming, and fully stocked with the appropriate linens, supplies, and amenities.
• Check room inventory, including linens, remote controls, dishware, paper products, cleaning supplies, electrical appliances, and other room items.
• Complete required room inspections and inventory documentation before and after guest checkout.
• Partner with Rooms Coordinators, Resort Services, and Housekeeping Supervisors to ensure supplies and room needs are addressed promptly.
• Identify and report cleaning concerns, missing inventory, or other issues to management for timely resolution.
• Report Lost and Found items to Security and promptly communicate maintenance needs to the Engineering Department.
• Jump in and assist with cleaning guest rooms or units when needed to help the team deliver an exceptional guest experience.
• Perform other duties as assigned.

Qualifications

The requirements listed below represent the knowledge, skills, and abilities needed to successfully perform this role. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

Experience

• Previous experience as a Housekeeper or Housekeeping Inspector is required.
• Two years of supervisory experience in a related role is strongly preferred.

Education and Certifications

• High school diploma or equivalent is required.

Skills and Knowledge

• Strong written and verbal communication skills with the ability to work effectively with team members at all levels.
• Strong time management and organizational skills with the ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong problem-solving skills with the ability to understand and follow detailed instructions, departmental policies, and procedures.
• Ability to regularly lift, pull, push, and move up to 35 pounds.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.