Utility Porter

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

General Summary Of Duties:

Using various types of equipment, materials and techniques, maintain the physical appearance of the Hotel's guest rooms, corridors, foyers and storerooms at levels of standards set by management. Remove and compact trash from Hotel floors and keep the department supply areas organized and clean. Perform inventories and deliver/stock supplies as required.

Role and Responsibilities: (Includes but is not limited to the following)

• Conduct inventory of supply room.
• Write up orders to maintain supplies at par levels for operation.
• Receive and transport supplies from the receiving dock, and deliver/stock supply rooms.
• Sweep and mop supply room to ensure cleanliness.
• Transport all trash from guestroom floors and trash disposal rooms to the compactor area.
• Clean and sanitize disposal rooms and compactor area.
• Maintain/clean the equipment necessary to perform duty.
• Remove/replace and store furnishings for guestrooms, foyers, storerooms and corridors as directed.
• Communicate in written format the status of work performed including descriptions, dates and times of such work completion.
• Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within Hotel guidelines.
• Attend meetings as directed to gather/obtain/communicate information about guest services/requests or job performance.

Performance Requirements: (Knowledge, skills and abilities)

• Ability to comprehend verbal English sufficient to understand job requests from supervisor, guests, and co-workers.
• Ability to read/comprehend product labeling instructions/warnings to enable the safe application of products and processes within the Hotel. Ability to understand written English to read any caution or safety notices.
• Ability to listen effectively, read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to communicate with other employees, management and external contacts.
• Basic mathematical skills necessary to verify/balance reports, perform simple calculations, and conduct inventories.
• Ability to lift a maximum of 50 lbs. by hand.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.

Typical physical / mental demands

• Ability to grasp, bend, lift and/or carry, or otherwise move goods weighing a maximum of 300 lbs. on an intermittent basis and sufficient dexterity of hand in order to use pen/paper, mop/buckets, broom/dust pan, scrapers, spray bottles and scrub brush.

Typical Working Condition:

• Ability to stand, move, and work throughout office area including walking (up to 2 miles, intermittently), climbing stairs/ladders, and riding elevators, for the duration of the shift.
• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.