What are the responsibilities and job description for the Front Desk Receptionist position at Westford Dermatology and Cosmetic Center?
Front Desk Receptionist – Westford Dermatology
Westford Dermatology is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. This role is essential in creating a welcoming, professional experience for every patient who walks through our doors.
As the first point of contact for our practice, you will play a key role in patient satisfaction while keeping front office operations running smoothly and efficiently.
Responsibilities
- Greet and welcome patients as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Ensure Patients insurance is up to date
- Call for Referrals
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Take Payments from patients
- Confirm patient appointments
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing]
Schedule is
Monday - Friday 8:30 - 5:00pm
What We’re Looking For:
- Strong communication and customer service skills
- A positive, friendly, and professional demeanor
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Ability to handle situations calmly and efficiently
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Dermatology
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $24