What are the responsibilities and job description for the Seasonal Lifeguard - Westfield Country Club position at Westfield Insurance?
Job Summary
The Lifeguard, under general supervision, is responsible to ensure safety, cleanliness, and excellent service to members and guests and deliver exceptional customer service, ensuring satisfaction of members and guests. The role ensures the safety of patrons at the company's Country Club pool by actively preventing and responding to emergencies. The role also provides immediate attention to all members and guests, adhering to the Hospitality Operations Department Universal Standards.
Job Responsibilities
Weekend availability required.
About Us
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Equal Opportunity Employer
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The Lifeguard, under general supervision, is responsible to ensure safety, cleanliness, and excellent service to members and guests and deliver exceptional customer service, ensuring satisfaction of members and guests. The role ensures the safety of patrons at the company's Country Club pool by actively preventing and responding to emergencies. The role also provides immediate attention to all members and guests, adhering to the Hospitality Operations Department Universal Standards.
Job Responsibilities
Weekend availability required.
- Ensures safety, cleanliness, and excellent service to members and guests and delivers exceptional customer service, ensuring satisfaction of members and guests.
- Ensures the safety of patrons at the company's Country Club pool by actively preventing and responding to emergencies.
- Monitors and maintains the check-in process for members and guests at the facilities.
- Provides immediate attention to all members and guests, adhering to the Hospitality Operations Department Universal Standards.
- Demonstrates a duty of care to guests and team members by following the company's safety guidelines and informing others of policies and procedures.
- Provides emergency care and treatment as required until the arrival of emergency medical services.
- Communicates procedures, rules, and standards accurately and effectively to patrons and other employees and ensures effective communication in emergency situations.
- Provides a clean, well-maintained, and safe aquatic environment in compliance with club and public health department standards.
- Checks pool water to ensure the safety of guests and applies appropriate chemicals as necessary.
- Opens and prepares the pool at the beginning of the day and closes and secures the pool at the end of the day.
- 0 - 2 years of experience as a Lifeguard or in a related field.
- Approved Lifeguard Training is required.
- High School Diploma or General Education Diploma (GED) and/or commensurate experience.
- Collaborates
- Customer focus
- Communicates effectively
- Decision quality
- Nimble learning
- Equipment Handling
- Emergency Action Plan
- Surveillance and Observation
- First Aid
- Safety and Security Systems
- AED Operation
- Water Safety and Rescue Techniques
- Water Testing and Pool Maintenance
About Us
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Equal Opportunity Employer
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.