What are the responsibilities and job description for the Senior Software Engineering Manager position at Western Union?
JR0129368
Position location: Austin, TX
Role Responsibilities
The Senior Software Engineering Manager will lead and scale our engineering teams across India and the US. This role is ideal for a technical leader who excels in cross-functional collaboration, drives high-quality software delivery, and brings deep experience in modern engineering practices.
Work closely with Product Management, Operations, and other stakeholders to define strategy, align priorities, and deliver scalable, high‑performance solutions.
Leadership & People Management
Role Requirements
Work Shift
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include
Salary
Annual base salary range is $160,000 – 185,000 USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date
06-12-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Position location: Austin, TX
Role Responsibilities
The Senior Software Engineering Manager will lead and scale our engineering teams across India and the US. This role is ideal for a technical leader who excels in cross-functional collaboration, drives high-quality software delivery, and brings deep experience in modern engineering practices.
Work closely with Product Management, Operations, and other stakeholders to define strategy, align priorities, and deliver scalable, high‑performance solutions.
Leadership & People Management
- Lead, mentor, and grow engineering teams across multiple geographies (India & US).
- Build a strong engineering culture focused on collaboration, accountability, and continuous improvement.
- Drive performance management, coaching, and career development for engineers and leads.
- Own end-to-end delivery of complex software initiatives, ensuring high quality and timely execution.
- Collaborate with Product managers to define scope, prioritize roadmaps, and balance innovation with execution.
- Partner with Operations teams to ensure smooth releases, uptime, compliance, and service reliability.
- Establish scalable processes, metrics, and engineering best practices.
- Communicate risks, milestones, and technical decisions to leadership and stakeholders.
- Provide architectural and technical guidance on systems built using:
- Java / Spring Boot
- RESTful APIs & microservices
- Cloud platforms (preferably AWS)
- Databases such as MemDB, PostgreSQL
- Champion DevOps maturity including CI/CD, automation, observability, deployment orchestration, and cloud-native design.
Role Requirements
- 10 years of professional software engineering experience with at least 4 years in people management.
- Proven success managing distributed teams across time zones.
- Strong technical background in API development, cloud platforms (AWS preferred), Java Spring Boot, and databases such as MemDB/Postgres.
- Working knowledge of DevOps tools, CI/CD pipelines, and cloud-based deployment practices.
- Demonstrated experience partnering with Product and Operations at strategic and tactical levels.
- Strong communication, stakeholder management, and decision-making skills.
- Experience scaling teams during rapid product growth.
- Exposure to modern architectural patterns (microservices, event-driven systems).
- Prior experience leading transformation efforts (DevOps adoption, process optimization, cloud migration).
Work Shift
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include
- Paid Time Off
- Medical, Dental and Life Insurance
- Tuition Assistance Program
- Student Loan Repayment (below manager level only)
- Parental Leave
- One day volunteer time off
- $0 Money Transfer Fee Discount Code – Quarterly
- Recognition Program “Game Changers”
- Employee Discount Program
- Global Adoption Assistance
- Global Scholarship Awards Program
- 401K plan
Salary
Annual base salary range is $160,000 – 185,000 USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date
06-12-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Salary : $160,000 - $185,000