Escrow Operations Assistant and Junior Disbursement Associate

Escrow Operations and Disbursement Associate

Company: Western Title Company

Location: Lubbock, Texas

Position: Full-time, onsite

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Starting Pay: $20.00 to $22.00 per hour, based on relevant experience

About Western Title Company

Western Title Company, established in 1963 and locally owned for over 60 years, values its strong community presence and long-standing reputation.

Our team brings a wealth of industry experience, and we maintain strong relationships with multiple national underwriters, giving us access to the resources needed to support both routine and complex real estate transactions.

Position Summary

Western Title Company is looking for a reliable, detail-oriented Escrow Operations and Disbursement Associate to help support our title and escrow team and keep transactions running smoothly and securely for our clients.

The Associate will balance transaction accounts, reconcile financial information, review settlement statements and supporting documentation, confirm wire and payoff instructions, and help ensure that funds are properly received and disbursed. The position also provides escrow and administrative support throughout the pre-closing, closing, and post-closing stages.

This role works closely with licensed escrow professionals, Quality Control, and other internal departments to resolve outstanding items and keep transactions moving efficiently. The Associate will also periodically communicate with lenders, real estate agents, attorneys, clients, notaries, couriers, and other parties as needed.

Success in this position requires accuracy, sound judgment, and a willingness to learn new systems and procedures quickly, offering growth potential within our team.

Responsibilities

• Maintain complete and accurate records of all receipts and disbursements, identify discrepancies, and coordinate with escrow personnel, Quality Control, and other internal departments to resolve outstanding items before funds are released.
• Follow applicable Texas Department of Insurance rules and company procedures governing the receipt, safeguarding, and disbursement of escrow funds.
• Protect client funds and maintain the confidentiality and security of client, transaction, employee, and financial information.
• Assist with new order intake, file setup, and file maintenance throughout the pre-closing, closing, and post-closing stages, including reviewing files and resolving outstanding documentation or processing items.
• Communicate professionally with clients, lenders, real estate agents, attorneys, and other transaction partners, and coordinate with internal teams to keep each transaction moving smoothly and on schedule.
• Assist with scheduling and coordinating closings and signing appointments.
• Order and track out-of-county title work and tax certificates, reviewing tax certificates for accuracy.
• Order, review, and follow up on documents prepared by attorneys and provided by lenders, and make sure accurate copies are saved in the company’s records.
• Provide reception coverage, general administrative support, and other title, escrow, or office-related assistance based on transaction and team needs.

Required Qualifications

• High school diploma.
• At least two years of professional experience involving bookkeeping, banking operations, loan or mortgage processing, financial recordkeeping, financial transaction processing, or account reconciliation. One year of direct experience in title, escrow, mortgage closing, settlement processing, funding, or disbursement may substitute for the two-year requirement.
• Practical experience with cash balancing, bank reconciliation, accounts payable or receivable, loan processing, settlement statements, refunds, or similar financial transactions.
• Basic understanding of bookkeeping and financial reconciliation principles.
• Ability to review financial figures and supporting documentation, identify discrepancies, and follow established approval procedures.
• Excellent written and verbal communication skills and a professional, service-oriented demeanor.
• Strong organizational, recordkeeping, data-entry, and basic math skills.
• Ability to manage multiple assignments, meet firm deadlines, and work effectively with a team.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to learn new technology quickly and adapt to new title production software, workflows, and procedures.
• Commitment to ethical conduct and to protecting client funds and confidential client, transaction, employee, and financial information.

Preferred Qualifications

• Direct experience in title, escrow, funding, disbursement, mortgage closing, banking, or real estate settlement processing.
• Familiarity with title insurance, closing documents, lender instructions, settlement statements, payoff instructions, or Texas escrow procedures.
• Experience working with RamQuest Complete Closing Enterprise or similar title and settlement software.
• Bachelor’s degree preferred, but not required.

How to Apply

Please apply through LinkedIn and include a current résumé. Selected candidates will be contacted through LinkedIn or email regarding the next step in the hiring process.

Please do not contact the office regarding application status. Selected candidates will be contacted through LinkedIn or email regarding the next step in the hiring process.

Thank you

Thank you for your interest in Western Title Company. If your experience and goals align with this position and you would like to build your career in title and escrow operations, we encourage you to apply.

Western Title Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.