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Mental Health Case Manager - Franklin, VA

WESTERN TIDEWATER COMMUNITY SERVICES BOARD
Franklin, VA Full Time
POSTED ON 12/10/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Mental Health Case Manager - Franklin, VA position at WESTERN TIDEWATER COMMUNITY SERVICES BOARD?

Western Tidewater Community Service Board welcomes you to join our team!


At WTCSB our mission is to provide a coordinated system of quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services to the citizens of the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton. We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care.


We are seeking qualified Case Managers for our agency in Franklin, VA!!!


**Substance Abuse, Mental Health, or ID/DD experience is preferred for this position. **


Responsibilities and Duties for Case Manager:

  • Responsible for consumer assessment, service linkage, coordination, development, and implementation of a case management ISP
  • Assist and provide follow up instruction, education, and counseling to consumers/families with SMI/SA/SED/ID/DD
  • Monitor service delivery through contacts with consumers receiving services, family members, service providers, and periodic site/home visits
  • Manage consumer records according to all Licensure and Medicaid standards.

Qualifications and Skills for Case Manager:

  • BA/BS from an accredited college or university with major course experience in Psychology, Social Work, or related field
  • One year of clinical experience in a Human Services field
  • KSA's (Required)
  • Valid Driver’s License with an acceptable DMV record at the time of employment and continuously thereafter

Benefits for Full-Time for Case Manager:


  • Health Insurance/Life Insurance
  • Virginia Retirement System plan
  • Flexible Spending Account (FSA)
  • Vacation/Sick leave/Holiday pay
  • Legal Resources
  • VA529-Tuition Savings
  • Critical & Accidental Insurance
  • Tuition discount-South University
  • Aflac
  • Working Advantage – shopping discount

To Apply:


Submit a cover letter and resume via really, or on our job board at www.wtcsb.org. ONLY THOSE APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. WTCSB is a drug, alcohol & smoke free workplace.

Visit our website, www.wtcsb.org for more information or email employment@wtcsb.org .

Salary.com Estimation for Mental Health Case Manager - Franklin, VA in Franklin, VA
$81,046 to $96,218
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