What are the responsibilities and job description for the Inside Sales Representative position at Western Switches & Controls?
Company Description
Western Switches & Controls is a trusted distributor specializing in electrical, electronic, and automation solutions. Based in Brea, California, the company is committed to providing high-quality products and services to its clients. Leveraging a deep industry understanding, Western Switches & Controls partners with businesses to meet their specific needs in automation and control systems. The company prides itself on fostering innovation and delivering exceptional customer support.
Role Description
We are seeking an Inside Sales Representative for a full-time on-site role located in Phoenix, AZ. This position involves daily tasks such as engaging with clients, managing customer accounts, supporting lead generation activities, and ensuring customer satisfaction. The Inside Sales Representative will also contribute to fostering solid relationships with clients through exceptional customer service and timely responses to inquiries.
Qualifications
- Experience in Inside Sales with an ability to manage and grow client relationships
- Proven skills in ensuring Customer Satisfaction and providing high-quality Customer Service
- Prior exposure to Lead Generation and a proactive approach to identifying new business opportunities
- Knowledge of Account Management and maintaining long-term customer relationships
- Strong communication and interpersonal skills
- Ability to work independently, manage time efficiently,
- Familiarity with electrical, electronic, or automation products is a plus
- Associate's degree or relevant work experience is preferred