What are the responsibilities and job description for the Hotel Houseman position at Western States Lodging and Management?
Residence Inn Kapolei
Houseman | Keep Every Corner Guest-Ready
Join a hospitality team where the details make the difference. We’re looking for a dependable and hardworking Houseman to help maintain clean, comfortable, and welcoming spaces throughout our hotel. In this role, you’ll support the housekeeping team while ensuring public areas are consistently maintained according to hotel brand standards.
If you take pride in a job well done, enjoy staying active, and are ready to jump in wherever needed, we’d love to have you on our team.
What’s in it for you- Compensation & Benefits
This is an active position that requires frequent walking and standing throughout the shift. Team members must be able to regularly bend, stoop, reach, sit, and stand and use proper body mechanics and lifting techniques. The position may require occasionally lifting, carrying, pushing, or moving items weighing up to 50 pounds or more. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
You Know You’re Successful When…
Guests walk into clean, fresh, and welcoming spaces throughout the hotel because you’ve made sure the details are handled. Public areas remain consistently stocked and maintained, housekeeping operations run more smoothly because of your support, and your teammates know they can count on you to step in and help wherever needed. Your work may often happen behind the scenes, but it plays a major role in creating an exceptional guest experience.
Why Join Western States Lodging & Management?
Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.
Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.
Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.
Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.
Houseman | Keep Every Corner Guest-Ready
Join a hospitality team where the details make the difference. We’re looking for a dependable and hardworking Houseman to help maintain clean, comfortable, and welcoming spaces throughout our hotel. In this role, you’ll support the housekeeping team while ensuring public areas are consistently maintained according to hotel brand standards.
If you take pride in a job well done, enjoy staying active, and are ready to jump in wherever needed, we’d love to have you on our team.
What’s in it for you- Compensation & Benefits
- Competitive Pay - $18 - 20 hourly.
- The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
- 401(k) with a dollar-for-dollar company match up to 4%
- Hotel discounts at select Western States Lodging & Management properties
- Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
- Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
- Personal Time Off (PTO) and Vacation benefits
- Clean and maintain the hotel lobby, common areas, office nooks, hallways, and other guest-accessible spaces.
- Sweep, vacuum, mop, and clean floors according to hotel standards.
- Clean and sanitize elevators multiple times throughout the day.
- Clean public restrooms and maintain them regularly throughout each shift.
- Shampoo carpets and upholstered furniture in public areas as needed.
- Stock and replenish pool towels throughout the day.
- Collect and dispose of trash and recyclables from designated areas.
- Restock housekeeping supplies, linens, towels, toiletries, and cleaning products as needed.
- Assist housekeeping team members with linen and towel delivery, stripping rooms, and other housekeeping duties.
- Help coordinate and oversee Facility Attendant tasks as assigned.
- Identify and report maintenance concerns to the appropriate team.
- High school diploma or equivalent preferred.
- No previous experience required; housekeeping, janitorial, hotel, or similar experience is a plus.
- Basic understanding of cleaning techniques and procedures.
- Strong attention to detail and ability to follow established standards and instructions.
- Ability to manage time effectively and complete assigned tasks efficiently.
- Positive and professional communication skills when interacting with guests, coworkers, and supervisors.
- Strong teamwork skills and willingness to assist other departments when needed.
- Guest-focused attitude with an understanding of excellent customer service.
- Ability to work independently while maintaining high standards of cleanliness.
- Availability to work some weekends and holidays as necessary.
This is an active position that requires frequent walking and standing throughout the shift. Team members must be able to regularly bend, stoop, reach, sit, and stand and use proper body mechanics and lifting techniques. The position may require occasionally lifting, carrying, pushing, or moving items weighing up to 50 pounds or more. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
You Know You’re Successful When…
Guests walk into clean, fresh, and welcoming spaces throughout the hotel because you’ve made sure the details are handled. Public areas remain consistently stocked and maintained, housekeeping operations run more smoothly because of your support, and your teammates know they can count on you to step in and help wherever needed. Your work may often happen behind the scenes, but it plays a major role in creating an exceptional guest experience.
Why Join Western States Lodging & Management?
Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.
Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.
Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.
Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.
Salary : $18 - $20