Inspection Coordinator

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What We Offer

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement
  
  

Inspection Coordinator

The Inspection Coordinator is responsible for providing communication and support services to the applicable technicians and other office staff. He/she will coordinate the scheduling of technicians by receiving and replying to phone calls and emails. This person is also responsible for initiating and conducting the administrative functions of the Inspection department. They will be responsible for assisting and ensuring the clerical operation of a division is running smoothly. He/she will assist the Division Manager as well as other branch personnel including key managers in a variety of administrative roles.

The salary range for this position is $20.00-$26.00 per hour depending on experience.

Job Responsibilities

• Coordinate and schedule the dispatch of technicians and equipment to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Assist Inspections Department Manager by scheduling inspections
• Coordinate subcontractors to perform their portion of inspections when applicable
• Relay work orders, messages, and information to or from technicians, supervisors, and field inspectors.
• Work with customers to set up quarterly inspection schedules for the upcoming year
• Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment
• Prepares and maintains accurate records and logs of all telephone calls and other records, files and information systems
• Act as national accounts coordinator for the Inspection department and is responsible for retrieving work orders from various websites and distributing to the corresponding department contacts
• Enter, update and retrieve information via multiple computer programs
• Assist in sending out inspection reports
• Assist in billing inspection jobs per office guidelines
• Assist in certificate of insurance processing
• Various duties which include assisting with scheduling, invoicing and collections on inspection projects
• Working hand in hand with Project Managers and Customers in a professional and courteous manner
• Assist Project Managers with the setup, scheduling, invoicing and collections of new jobs/projects
• Work with Customers and Inner Office Staff to keep projects moving forward
• Arrange and maintain various types of records including job files
• Assist in completing special reporting and licensing requirements
• Complete special projects as required
• Accomplish responsibilities as required using business software as approved by WSFP
• Offer suggestions and solutions on improving efficiency of general office procedures
• Other duties as assigned
  
  

Job Qualifications

• Scheduling experience is required
• Two years’ experience in the fire protection industry is a plus
• Efficient computer skills with working knowledge of Microsoft products such as Outlook, Word and Excel
• Possess excellent written and verbal communication skills
• Good customer service skills and a team attitude are essential
• Detail oriented, Well-organized, proficient in multi-tasking and possesses time management skills
• Puts forth a courteous, friendly, helpful attitude at all times when answering the phones and dealing with both other associates and customers
• Willing to pass a post-offer drug screen test and background check
  
  

This position will remain open until it has been filled.

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor