Journeyman Technology Field Tech, Worksite Solutions

The Journeyman Technology Field Tech, Worksite Solutions is responsible for independent diagnosis failure analysis, and repair of various on and off machine technology systems. Duties include but not limited to removing, repairing, assembling, installing according to manufacturer specifications and technician appropriate skillset.

Job Details

SUCCESS AT WESTERN STATES: Western State’s culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization.

JOB SUMMARY: The Journeyman Technology Field Tech Worksite Solutions is responsible for independent diagnosis failure analysis, and repair of various on and off machine technology systems. Duties include but not limited to removing, repairing, assembling, installing according to manufacturer specifications and technician appropriate skillset.

Essential Functions

Safety

• Actively cares, promotes, manages, and advocates safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Ability to complete Job Hazard Analysis (JHA’s) prior to any job-related tasks according to WSECO’s policy and standards.
• Maintains clean/clutter free personal work areas to ensure safe environment for all WSECO employees.
• Adhering to required personal protective equipment (PPE) as identified in safety policy.
  
  

Diagnosis, Troubleshooting, and Repair

• Demonstrates troubleshooting skills on various technology systems.
• Skill level appropriate testing while comparing data to specifications to determine if the system is working as designed.
• Repairs and diagnoses technology systems failures according to business time requirement guidelines
• Completes complex machine technology system installations including auxiliary hydraulic system configuration and setup.
• Performs tasks independently, including inspections and troubleshooting.
  
  

Technology Systems

• Completes technology system preventative maintenance and inspects/repairs components to include machine guidance, productivity tracking, safety and on machine health systems.
• Troubleshoots and repairs technology systems.
• Demonstrates understanding of various technology systems.
  
  

Electrical and Hydraulics

• Understands, tests, and repairs complex electrical systems. Includes but is not limited to Deutsch and Ampseal Connectors, 6/12/24 battery voltage systems, and ability to repair/replace varies harness types.
• Troubleshoots and repairs machine software and firmware compatibility as needed.
• Troubleshoots and repairs machine networking and ECM communication systems.
  
  

Continued Development

• Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan. (TCDP)
• Utilizes service manuals (Trimble, SIS and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance to printed procedures.
• Utilizes parts reusability guidelines.
• Completes actual service reports for files and warranty purposes using STW for timely work order closing.
• Addresses all inquiries in a prompt and friendly manner in an effort to meet or exceed internal/external client expectations.
• Performs other duties as assigned while developing a mindset for technician productivity.
  
  

Skills, Knowledge, And Abilities

• Ability to navigate Microsoft products.
• Ability to obtain job related certifications for any specialty equipment such as but not limited to forklifts, rigging and overhead cranes, etc.
• General knowledge of manufacturer specific software. (SIS, ET, and Trimble)
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness with the ability to work overtime with limited notice.
• Working within and promoting Western States’ purpose, vision and values.
  
  

Education And Experience

• Proof of high school diploma or General Education Degree (GED).
• Associates degree in diesel technology, trade school diploma, preferred.
• Minimum of three years equivalent experience in a Caterpillar or similar environment with hydraulic, engine and powertrain experience required.
• Valid driver’s license and acceptable driving record required with the ability to obtain a DOT Med Card.
• Appropriate technician level tooling required.
• Must be able to communicate (speak, read, comprehend, write in English).
  
  

Physical Characteristics

• Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
• Exposure to extreme temperatures and environment.
• Ability to lift up to 60 lbs. in accordance with Western States’ Lifting Policy to include amount and approach.
• Must be able to meet all safety requirements for applicable safety policies.
  
  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.