What are the responsibilities and job description for the Mining Field Technician position at Western States Caterpillar?
ABOUT WESTERN STATES EQUIPMENT:
Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people. We are committed to:
- The Power of our Purpose: “Building our Communities for a Better Tomorrow”
- Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
- Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You
WHY YOU’LL LIKE IT HERE:
Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:
- Three weeks of accrued PTO to start, increases with tenure
- Company paid health care premium option for employees
- Health, dental, and vision insurance
- Wellness dollars
- 401k with company match and profit sharing
- Educational reimbursements, tool loans, and safety & tooling dollars
- Employee Assistance Program
- Paid Parental leave
- Care Leave
WHAT WE’RE LOOKING FOR:
THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.
FULL SUMMARY
The Mining Field Technician is responsible for independent diagnosis, failure analysis, and repair of Caterpillar mining equipment to the customer’s satisfaction in the field, shop, or customer’s location. Duties include but not limited to removing, repairing, assembling, installing according to manufacturer specifications and technician appropriate skillset. This position will complete required repairs on assigned customer mining site and will adhere to all site procedures and safety requirements. Depending on the assigned field truck GVW, a DOT Med Card or Class A CDL is required.
- Diagnosis, Troubleshooting, and Repair
- Engines and Powertrain
- Electrical, Hydraulics, HVAC, and Cab
- Undercarriage
SKILLS, KNOWLEDGE, AND ABILITIES:
- Ability to independently schedule and perform duties with minimal supervision.
- Ability to obtain job related certifications for any specialty equipment such as but not limited to forklifts, rigging and overhead cranes, etc.
- Knowledge and use of Microsoft computer products or other comparable systems required.
- Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public.
- General knowledge of manufacturer specific software. (SIS, ET, and STW)
- Consistent attendance and timeliness with the ability to work overtime with limited notice.
EDUCATION AND EXPERIENCE:
- Proof of high school diploma or General Education Degree (GED).
- Associates degree in diesel technology, trade school diploma, preferred.
- Minimum of three years equivalent experience in a Caterpillar mining or similar environment with hydraulic, engine and powertrain experience required.
- Valid driver’s license and acceptable driving record required.
- Depending on the assigned field truck GVW, a DOT Med Card or Class A CDL is required.
- Appropriate technician level tooling required.
- Ability to obtain all MSHA certifications as required by customer site.
- Must be able to communicate (speak, read, comprehend, write in English).
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.
