What are the responsibilities and job description for the Equipment Yard Attendant position at Western States Caterpillar?
ABOUT WESTERN STATES
Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation.
By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.
Safety
- Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
- Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.
Customer Care Commitments
- Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
- Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
- Build Trust – Take ownership, act with urgency, and follow through on commitments.
- Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.
ESSENTIAL FUNCTIONS:
Equipment Inventory and Operation
- Completes logistics documentation for shipping and receiving equipment.
- Maintains and enters data inventory for accurate reporting on equipment availability.
- Steam cleans equipment making sure to keep steam-cleaning area clean and free of all debris.
Yard Appearance and Equipment Maintenance
- Maintains organization and appearance of the yard by properly staging and display of equipment and attachments in designated areas to ensure Caterpillar Retail Presence guidelines are met.
- Completes final check of all equipment leaving the yard to include proper load securement and safe transport of all equipment.
- May assist technicians with minor repairs or maintenance on returned machines.
Security and Client Safety
- Support, execute or oversee Contamination Control tasks as identified by Caterpillar standards.
- Inspects equipment upon customer return for damage, abuse, fuel levels and all attachments.
- Handles all public and internal inquiries in a prompt and friendly manner.
- Maintain consistent daily communication with the Yard Lead and Yard Operations Manager and to assist with immediate customer and business-related needs.
KNOWLEDGE SKILLS AND ABILITIES:
- Proven customer service skills.
- Knowledge and use of Microsoft computer products or other comparable systems required.
- Ability to develop and maintain effective working relationships with others.
- Consistent attendance and timeliness.
- Ability to work overtime with little or no notice.
EDUCATION AND EXPERIENCE:
- Proof of high school diploma or General Education Degree (GED).
- Minimum of one-year operating or certification in construction equipment, preferred.
- Minimum of 6 months inventory and logistics preferred.
- Valid driver’s license and acceptable driving record required.
- Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
- Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
- Exposure to extreme temperatures and environment.
- Ability to lift up to 60 lbs. in accordance with Western States’ Lifting Policy to include amount and approach.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.