Business Development Intern, Worksite Solutions

ABOUT WESTERN STATES EQUIPMENT:

Western States has a long legacy of providing quality equipment and excellent service to customers.  Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people.  We are committed to:

• The Power of our Purpose: “Building our Communities for a Better Tomorrow”
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
• Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You

Safety

• Actively cares, promotes, manages, and advocates safety at Western States.  As a leader and team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Maintains clean/clutter free personal work areas to ensure safe environments for all WSECO employees.
• Adhering to required personal protective equipment (PPE) as identified in safety policy.

Customer Support and Administration

• Communicates the customer value proposition of digital offerings provided by WSECO and Caterpillar
• Contacts assigned prospects through telephone as well as other digital channels to uncover opportunities, new user sign-ups, and customer issues.
• Provides support of customer onboarding for digital and traditional sales aids, website content, social media, tradeshows and events.
• Verifies and updates customer contact and equipment information within our Microsoft AX database. Responsible for identifying customers who are no longer in business.
• Continues to develop expertise in products and services through training, research and learning.
• Assists in the coordination of customer events, outings, and meeting support.
• Completes projects at the direction of WSECO Leadership
• Adheres to all customer care standards.
• Actively cares for and advocates safety at Western States.  Adheres to all applicable safety policies, procedures, and standards.
• Works within and promotes corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Must be a good listener with excellent communications skills, both written and verbal.
• Ability to learn new software as it relates to reporting and program analysis.
• Ability to self-manage and set priorities for multiple projects and deadlines.
• Capable of maintaining effective working relationship with others.
• Exceptional attention to detail.
• Familiarity with productivity tools, tactics and software programs (Word, Excel, Powerpoint, Adobe Acrobat, and others.)
• Ability to travel as needed.

 EDUCATION AND EXPERIENCE: 

• Proof of high school diploma or General Education Degree (GED).
• Minimum one year of comparable experience required. Preference given for student’s currently enrolled in post-secondary education courses.

Must be able to communicate (speak, read, comprehend, write in English).