What are the responsibilities and job description for the Unit Clerk position at Western State Hospital?
Title: Unit Clerk
State Role Title: 19013
Hiring Range: starting pay $33,541 (commensurate based on experience)
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Western State Hospital
Agency Website: jobs.virginia.gov
Recruitment Type: General Public - G
Job Duties
Western State Hospital is looking for a Unit Clerk to provide administrative/clerical support to the patient units in the hospital. This position is responsible for analyzing admission and discharged records for quantitative/qualitative deficiencies to ensure compliance with regulatory requirements and timely processing of records; facilitate non-clinical orders; maintain patient demographic labels; provide Electronic Medical Record (EMR) support/assistance to treatment team and other users; printing orders to accompany billing sheets; and updating client face sheets with updated legal status.
The Unit Clerk will serve as point of contact to request outside records for the healthcare team, follows the request until the records are received, and then notifies the provider when the record is available; routing authorized representative request forms to the Hospital Director's office; and maintains copies of Treatment Plan signature sheets, MAK, Lab, and Release of Information.
This position is eligible for:
- retirement with cash match
- paid time off
- health, vision, and dental insurance
Minimum Qualifications
- high school graduate or equivalent with computer knowledge and experience with Microsoft Office
- previous experience in clerical or patient care related experience
- knowledge of hospital services, record keeping, medical terminology, office procedures, an the standards governing medical records
- experience with or practical knowledge of Document Management, or other software utilized to scan medical records, and Millennium, or other EHR applications
- ability to prioritize and organize tasks and to multi-task in a high stress environment
- problem solving skills and decision making skills
- must possess effective and professional oral/written communication
- ability to collect and assemble information into an appropriate format for reporting/review by outside sources
- ability to maintain harmonious working public relations
- ability to work with a variety of staff and ability to work in various areas of the hospital, which can include patient care areas
- ability to work in a patient care area handling highly confidential information; working knowledge/understanding of HIPAA privacy regulations
Additional Considerations
- working knowledge of clerical duties within a psychiatric setting
- advanced training in health technology or business administration
- previous experience in Health Information Management Department
- bilingual
- veteran
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The successful applicant must pass a criminal background investigation, drug screening test and employment reference check. The applicant must have the ability to perform at the level of physical demands noted on the Employee Work Profile and the verified ability to perform the essential functions of the position.
Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155.
DBHDS is a healthcare organization and must comply with the federal CMS Omnibus COVID-19 Health Care staff Vaccination Regulation which requires all employees to be vaccinated or receive an exemption. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. New staff who are not vaccinated for any reason or choose not to disclose their vaccination status, will need to request a medical or religious accommodation. If you have questions, please contact the Office of Human Resources.
Contact Information
Name: Samantha Leep
Phone: 540-332-8306
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Job Type: Full-time
Pay: From $33,541.00 per year
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $1,000 - $33,541
