ServiceNow Administrator

Western & Southern Financial Group (W&SFG) is a Fortune 500 Financial Services company with a long history of strength and stability. We provide life and health insurance, annuities, mutual funds, and investment management products and services for millions of people through our member companies.

We are seeking a ServiceNow Administrator to support the growing ServiceNow Platform team within our Information Technology (IT) department. Our IT department executes with passion and proficiency, delivering to our clients valued services that help them to achieve their financial goals. We make solutions simple, align resources and assets with strategic priorities and continually improve our skills, processes and IT capabilities.

What would I do?

As a ServiceNow Administrator you will be a part of our ServiceNow Platform team. You will be responsible for the operational support, administration and maintenance of ServiceNow platform such as bi-weekly sprint releases, monthly patch updates, and upgrade cycles. In this role you will be supporting IT Service Management (ITSM), Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Security Operations (SECOPS) processes and functions within ServiceNow Platform. Additional responsibilities to assist ServiceNow development team on implementing new functionality and enhancements to Service Portal, Service Catalog, Knowledge Management, CMDB and Platform Analytics. You will receive the opportunity to research and use new technologies as our ServiceNow Platform team implements the latest ServiceNow features.

This is a great opportunity if you are experienced with ServiceNow configuration and administration in an enterprise environment. Qualified candidates also have experience multiple assignments simultaneously and completing tasks accurately and on a timely basis with minimal supervision. Other desired qualifications include understanding of Software Development Lifecycle (SDLC) processes, an understanding Information Technology Infrastructure Library (ITIL) best practices, and working under Agile methodology. Preferred candidates will hold an active ServiceNow Certified System Administrator certification.

You would enjoy a very competitive benefit plan including medical, dental, prescription, vision, long term and short term disability coverage, tuition reimbursement, free fitness center, paid time off and holidays, a 401(k) plan with a company match, AND a defined benefit pension plan! We offer highly subsidized parking or bus subsidies, free breakfast and lunch in our onsite café, as well as numerous employee discounts.

Tell me about Western & Southern Financial Group

There's never been a better time to become an associate!

• Financial Strength: We're a Fortune 500 company that's been in business for over 130 years, with a capital-to-asset ratio of over 19%. We are consistently recognized for our financial stability and operating performance by ratings agencies.
• Supportive Culture: We're a fast paced professional work environment with a focus on the welfare of our associates. Over 50% of our positions are filled from within.
• Community Involvement: Western & Southern is deeply rooted in Cincinnati as one of the city’s most generous corporations with a five year total of over $50 million in donations and sponsorships throughout the Greater Cincinnati area. From the Thanksgiving Day Race, to the W&S Open, to the W&S WEBN Fireworks, we impact our communities and our citizens every day through our corporate citizenship and by regularly inviting our associates’ participation in events.

What's next?

If you are looking for a career with an organization that is a leader in the financial industry, a committed community partner, and truly understands the value of its talented workforce, apply today!