What are the responsibilities and job description for the Service Technician position at Western Pest Services?
Company Description
Founded in 1928, Western Pest Services delivers professional pest control services to residential and commercial customers across New Jersey, New York, Pennsylvania, Delaware, and Connecticut. Known for utilizing Integrated Pest Management (IPM) techniques, the company focuses on preventative measures and long-term solutions to address pest issues effectively. With a team rooted in the communities they serve, Western Pest Services provides localized expertise to ensure top-tier service. Supported by Field Supervisors, Quality Control Coordinators, and Staff Entomologists, the company is committed to delivering high-quality service and customer satisfaction. Western is a subsidiary of Rollins, Inc. (NYSE: ROL).
Role Description
This is a full-time, on-site role for a Service Technician based in Mountainside, NJ. The Service Technician will be responsible for performing pest control services, conducting routine inspections, diagnosing pest-related issues, and providing effective solutions. The role requires ensuring timely service delivery, maintaining equipment, and offering excellent customer service. It also involves educating customers on preventative measures to maintain pest-free environments and ensuring compliance with safety and operational standards.
Qualifications
- Maintenance & Repair skills, including the ability to maintain and fix pest control equipment
- Proficiency in Troubleshooting and identifying pest-related issues
- Field Service experience, with familiarity in managing on-site visits and tasks
- Strong Customer Service skills to communicate effectively and professionally with clients
- Ability to work independently and manage time effectively in field service environments
- Valid driver’s license with a good driving record
- High school diploma or equivalent; additional certifications in pest control or related fields are a plus
- Prior experience in pest control or similar industries is preferred but not required