Demo

Engineering Technician I/II

Western Municipal Water District
Riverside, CA Full Time
POSTED ON 1/6/2026
AVAILABLE BEFORE 2/4/2026
Description

Western Municipal Water District's ("Western Water") vision is to integrate the best-in-business processes and business systems while developing a leading-edge workforce that continuously creates greater efficiency and value for our customers.

Western’s Values Include

  • Service Excellence
  • Efficiency
  • Water Supply Reliability
  • Fiscal Responsibility and Value
  • Public Trust, Accountability and Transparency
  • Environmental Stewardship
  • Employee Empowerment
  • Innovation

Are you looking to take your career to the next level at an agency committed to the vision and values above? Western Water is searching for a highly motivated individual to join our team. If you are looking to advance your career and you have professional administrative and highly developed customer service skills with the ability to be part of an elite workforce and become part of the team dedicated to maintaining, advancing and impacting a best-in-business Development Services Program, you are encouraged to apply for this professional opportunity.

The Position

Individuals within the Engineering Technician series can expect to perform routine to complex technical engineering duties related to development services, customer assistance, or document administration. The Engineering Technician II is the journey-level class in the series. Incumbents are responsible for performing plan review, pre- and post-construction tasks, occasional field inspections, and duties of moderate difficulty and complexity relative to department functions. Incumbents work under general supervision while exercising independent judgment within established systems and procedures. Incumbents within the Engineering Technician series report to the Development Services Supervisor or Principal Engineer.

Western Water employees are expected to work overtime, weekends, evenings and holidays as required to accommodate the agency needs, in addition to responding as a Disaster Emergency Service Worker.

Examples of Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

  • Reviews documents to ensure accurate and complete information, examines supporting documentation to establish proper authorization and conformance with Western Water policies, agreements, contracts, and state and federal requirements.
  • Processes applications for new services, relocations, and similar functions. Incumbents can expect to provide cost estimates for water, recycled water, and sewer services, while collecting necessary deposits.
  • Monitors Western Water services to ensure compliance with industry standards.
  • Performs a variety of technical work related to contract administration and document routing.
  • Defines customer service segments being served and establishes processes to obtain feedback to improve performance.
  • Conducts phone calls, composes correspondence, and participates in meetings with developers, contractors, and customers.
  • Utilize software to identify and locate water and sewer utilities.
  • Adhere to office procedures including record management policies and procedures, ensuring compliance with Western Water's record retention policy.
  • The incumbent, while exercising his/her authority, shall abide by and promote Western Water's values and beliefs and adhere to the established ethics policy.

Additional Essential Functions For The Engineering Technician II

  • Interprets plans, documents, and specifications to make recommendations.
  • Recommends and implements changes in systems and procedures.
  • Train staff in software and understanding Western Water's structure/processes.
  • Prepare a variety of routine to complex statements, reports, and analyses.

Typical Qualifications

  • Interpret and apply pertinent local, State and Federal laws, rules and regulations.
  • Adherence to Western Water personnel rules, policies and labor contract provisions with the ability to exercise sound independent judgment within general policy guidelines.
  • Analyze and solve complex problems.
  • Proper English usage, punctuation, grammar and spelling.
  • Provide transparent, high quality and fiscally responsible services, while meeting the needs of Western Water and its customers.
  • Perform highly detailed work under changing, intensive deadlines on multiple concurrent tasks.
  • Use math and mathematical reasoning.
  • Utilize exceptional customer service and communication skills both verbally and in writing, with the ability to cultivate professional business partnerships and inspire team collaboration.
  • Think creatively and seek alternative solutions in order to produce results that benefit Western Water, its internal and external customers, while clearly articulating options to management and policy makers.
  • Use modern office equipment including computer software applications related to the field of work.

Engineering Technician II to include above qualifications, combined with:

  • Define and explain key processes and business requirements within the department.
  • Make effective and engaging oral presentations clearly, logically and persuasively.
  • Uses sound business judgment in applying advanced principles, methods, and techniques.
  • Utilize successful leadership skills with the ability to inspire and influence with a high level of energy, enthusiasm, and creativity coupled with a positive attitude.
  • Highly motivated professional who is a self-starter, resourceful and able to work independently with minimum supervision.

EDUCATION AND EXPERIENCE

Required

Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below:

Job TitleEducationExperienceEngineering Technician I~ Equivalent to High School Diploma supplemented by college-level course work in business administration, public administration, or related field.

Minimum of two (2) years of progressive administrative and customer service related responsibilities, preferably in a public sector environment serving the needs of developers seeking water and sewer services.

Engineering Technician II ~ Associate degree or higher education in a related field may substitute for one (1) year of experience. Four (4) years of progressive responsibilities as Engineering Technician I or equivalent.

Required License / CertificationDesirable Licenses/CertificationsCA Class C Driver's License

  • Water Distribution Grade 1 or higher certification
  • Water Treatment Grade 1 or higher certification

Issued by the State of California Water Resources Control Board

Supplemental Information

Physical, Mental, And Environmental Requirements

The characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical: Employees in this position may be required to work in both an office and outside environment. Depending on department responsibilities, employees are required to use repetitive motion for keyboard use and writing; frequently grasp, reach/work overhead, hold and reach; sit for long periods of time; frequently walk, stand, squat, twist and bend; balance, stoop, kneel, crouch and crawl; occasionally climb stairs and ladders; occasionally lift and carry up to 25 pounds or 60 pounds with assistance; employees may be required to operate equipment, machinery, controls and tools; perform manual labor; constantly use overall color vision plus hand, eye, and feet coordination; and frequently hear and talk, in person and on the phone. Employees may be required and medically able to wear respiratory and fall protection equipment.

Mental: Employees should possess the ability to speak, read, and write English, in addition to exercising math and computer aptitude as required. Employees work under pressure with frequent interruptions while communicating and interacting with a variety of District personnel, the public, and others encountered in the course of work. The ability to explain, interpret, and apply related rules, regulations, policies and procedures; and work on multiple concurrent assignments, often within tight timeframes using good business judgment is necessary.

Environmental: Employees work in a temperature controlled office environment subject to typical office noise and settings. The employee will occasionally work outside with exposure to various weather conditions and regularly work near moving mechanical parts. The noise level is typically loud. Employees may work in confined spaces and may be exposed to fumes, vapors, dust, sewage, toxic or caustic chemicals. Employees may work in areas with poisonous plants and/or venomous or threatening animals or insects. Incumbents are expected to use principles of effective safety practices including the use of personal protective equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintaining safe personal and common workspaces.

Western is a tobacco free campus prohibiting smoking and the use of smokeless tobacco products, e-cigarettes, and unregulated nicotine products in any District vehicle and building, which includes any building owned and occupied, or leased and occupied, by the District, including, Headquarters, the Operations Center, and any remote facilities owned, leased and/or operated by the District.

Health And Welfare Benefits

Notice: Benefits listed below assume full-time regular status.

Medical, Dental and Vision Insurance

Employees and their eligible dependents may enroll in these benefits effective the first of the month following date of hire. Effective January 1, 2026, Western Water contributes up to $2,992.11 toward the cost of medical, dental and vision insurance. Employees will pay any costs exceeding this amount through bi-weekly pre-tax payroll deduction. Employees may choose between four medical plans--Anthem Blue Cross California Care (HMO), Anthem Blue Cross Prudent Buyer Advantage (PPO 500), Anthem Blue Cross Prudent Buyer Classic (PPO 200) or Kaiser Permanente (HMO). There are two dental plans to choose from--DeltaCare (DMO) and Delta Dental (PPO). The Standard provides us with two vision options, Vision Service Plan (VSP) or EyeMed.

Opting Out of Medical Coverage

Employees with medical insurance through another provider can opt out of Western Water's medical plan. By opting out, employees will receive a flat monthly rate of $690. Proof of other coverage is required on an annual basis during the open enrollment period. Employee must enroll in a dental plan and the vision plan. Enrollment for eligible dependents, in these plans, is optional.

Flexible Spending

Effective the first of the month following date of hire, employee may participate in the flexible spending plan. This plan provides you the opportunity to pay for certain medical, dental, vision and childcare expenses with pre-tax dollars resulting in substantial tax savings.

Life Insurance

This benefit is provided by the District through Lincoln Financial Group ("Lincoln") and is effective the first of the month following your date of hire. You are provided with up to $50,000 in life insurance for you and $1,000 for your eligible dependents.

Accidental Death and Dismemberment (AD&D)

This benefit is for the employee only and is provided by the district through Lincoln. AD&D is effective the first of the month following the date of hire and provides payment for specified losses sustained through dismembering or fatal accidents. The maximum amount of AD&D insurance is equal to the amount of life insurance.

Supplemental Life Insurance

Effective the first of the month following the date of hire and employees may purchase supplemental life insurance for employee and eligible dependents through Lincoln. This supplemental life insurance provides a guaranteed issue amount for employees up to $150,000, up to $30,000 for a spouse and $10,000 for child(ren).

Short Term Disability

Western Water provides short term disability (STD) insurance through Lincoln. Coverage is effective on the first (1st) of the month following six (6) months of consecutive employment. STD benefits begin on the 1st day of disability for an accident or 8th day of disability for an illness and provide up to 60% of your base salary.

Long Term Disability

Western Water provides long term disability insurance through Lincoln. Coverage is effective on the first (1st) of the month following six (6) months of consecutive employment. LTD benefits begin on the 91st calendar day of a medically certified disability and provide up to 60% of your base salary.

Employee Assistance Program (EAP)

Administered by Lincoln’s EmployeeConnect, the EAP assists in dealing with problems affecting an employee’s personal life and/or job performance. Use of this benefit, paid 100% by the district for up to five meetings with EAP staff, is strictly confidential. Other services provided through Lincoln’s EmployeeConnect EAP are referrals or advice on topics such as legal consultation, parenting, senior care, childcare, pet care, and healthy rewards.

Retirement Benefits

Deferred Compensation 457(b)

Employees may participate in a Deferred Compensation Program (457(b) Plan) to save toward retirement and, at the same time, reduce bi-weekly taxable income.

401(a) Retirement Plan

Western Water contributes into a 401(a) Retirement Plan for those employees covered under the Confidential unit (COU). Contributions, in the amount of 2% of base pay, are made on a bi-weekly basis. Eligible employees are 100% vested in this benefit upon date of hire.

California Public Employees Retirement System

Western Water contracts with the State of California Public Employees Retirement System ("CalPERS") for employee retirement benefits. New employees, who are hired on or after December 16, 2012, and who formerly worked for another PERS agency, or an agency with a reciprocal retirement system, and who meet certain eligibility requirements, shall be enrolled in the 2% at 55 PERS retirement plan. These employees will be obligated to pay the 7% employee contribution rate. The 2% at 55 retirement plan shall provide for benefits based on the highest three-year average salary.

Employees hired on or after January 1, 2013, who are defined as "New Members" by California law (essentially those individuals who have not previously been a member of a public agency retirement system) shall be enrolled in the statutorily required 2% at 62 PERS retirement plan. New Members will be obligated to pay 50% of the "normal cost" of their retirement benefits as required by State law (Currently 7.75% of base pay). The 2% at 62 retirement plan shall provide for benefits based on the highest three-year average salary.

Retiree Medical

Upon retirement from the district, eligible employees may be entitled to lifetime retiree medical benefits. Refer to the Employee Association (MOU) or Management/Professional/Confidential unit (COU) for detailed information on the vesting schedule for this retirement benefit.

Social Security and Medicare

As an employee of Western Water, you pay Social Security and Medicare taxes. Western Water pays the same Social Security and Medicare tax, dollar for dollar, on your behalf.

Compensation

Cost of Living Adjustments (COLA)

Western Water provides all employees an annual cost of living adjustment. Details of the cost-of-living adjustment are provided in the Employee Association (MOU) or Management/Professional/Confidential unit (COU) agreements.

Longevity Pay

Western Water provides longevity pay to certain employees who have completed five or more years of continuous service. Refer to the Employee Association (MOU) or Management/Professional/Confidential unit (COU) agreements for detailed criteria and amounts of longevity pay.

PAID TIME OFF

Vacation

During the first four (4) years of employment, vacation is accrued at the rate of 3.08 hours per pay period. This is equivalent to 10 days per year. During the fifth (5th) through ninth (9th) years, accrual is 4.62 hours per pay period and during the tenth (10th) and subsequent years, accrual is 6.16 hours per pay period. These are equivalent to 15 days and 20 days per year, respectively. Vacation can be used after the completion of the probationary period. The maximum vacation accrual is 480 hours. In addition, eligible employees may cash out up to a maximum of eighty (80) hours of your accrued vacation time, once per calendar year, provided the employee has have no less than eighty (80) hours remaining following the cash out.

Holidays

After two full work weeks of employment, new employees receive pay, at their current straight time hourly rate, for Ten (10) holidays. Those holidays are New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Fourth of July, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

After completion of the probationary period, employees may take three (3) additional workdays per fiscal year as "floating holidays". These holidays are taken at your discretion, in full day increments, and are subject to approval by the supervisor/manager. Floating holidays not taken during the fiscal year are converted to vacation time for each unused floating holiday.

Sick Leave

Full-time employees accrue 96 hours of sick leave per year. After completing a full calendar year of employment and using no more than eighteen (18) hours of sick leave during said calendar year, you may be compensated for up to forty (40) hours of accrued sick leave at your then current rate of pay. Sick leave can be used after 90 calendar days of employment and shall be cumulative to a maximum of 1,600 hours. Sick leave is paid on a specific scale upon termination of employment.

Administrative Leave

After completion of the probationary period, employees covered by the Management/Professional/Confidential unit (COU) receive thirty-two (32) hours for non-exempt and forty (40) hours for exempt positions of paid administrative leave. Administrative leave hours not taken during the fiscal year are converted hour-for-hour to vacation time hours.

Additional Benefits

9/80 work schedule, Educational Assistance (subject to available budgeted funds), Certification Reimbursement Program and Interest-Free Computer Loan Program.

  • To review the full agreements between the Employee Association (MOU) and Confidential unit (COU) with Western Water please use the following links:
  • MOU
  • COU

Salary : $690

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