What are the responsibilities and job description for the HVAC Service Technician position at Western Mechanical, Inc.?
JOB DETAILS: The Service Technician main duties include performing equipment repairs and routine maintenance. Install and test products and provide customers with instructions on the proper usage of the product. Responsibilities typically involve diagnosing, troubleshooting, and customer communication as well as generating sales leads and closing deals.
KEY RESPONSIBILITIES:
- Identifying and resolving technical issues with equipment or systems.
- Setting up and configuring new equipment or systems, ensuring proper functionality.
- Performing routine maintenance tasks to ensure equipment operates efficiently and safely.
- Identifying the root cause of problems and implementing effective solutions.
- Explaining technical issues and repair procedures to customers in a clear and understandable manner.
- Perform start-ups, run diagnostics, and check for leaks to ensure optimal system performance.
- Maintaining accurate records of service calls, repairs, and maintenance activities.
- Adhering to safety protocols and regulations when working with equipment and tools.
- Keep detailed reports of work done at various job sites.
- Present and close sales plus create cost estimates on new installations, upgrades and maintenance contracts.
- Participate in Service “On-Call” schedule and dispatching emergency service.
- Promote the company's services.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS AND EXPERIENCE:
- High School or equivalent (required)
- 2 year of relevant experience.
- Understanding of advanced principals of air conditioning, and heating.
- Proficient in reading schematics.
- Explain technical information clearly and effectively to customers.
- Interact professionally and build rapport with customers.
- Manage time, prioritize tasks, and maintain organized records.
- Excellent customer service and communication skills.
- Strong working knowledge of equipment and tools used in the industry.
- Know how to troubleshoot equipment failures and handle the repairs.
- Driver's License (Required)
Pay: $18.00 - $35.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Experience:
- HVAC Service: 2 years (Preferred)
Work Location: In person
Salary : $18 - $35